SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has converted its customer service platform to ZenDesk. The move is designed to better serve IDS customers and help the firm maintain its commitment to responding to all customer inquiries and requests effectively and efficiently.
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Feb
08
IDS Caps Off a Successful 2018 with New Mortgage Doc Prep System Functionality, LOS Integrations, and Individual Honors
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it completed 139 updates to its flagship mortgage document preparation platform idsDoc in 2018. These updates were made in response to regulatory, client and investor directives. They also included the addition of new digital mortgage functionality and loan origination system (LOS) integrations.
Nov
09
IDS Promotes Clint Salisbury to Sales and Marketing Team, Travis Carroll to Head of Implementation
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has promoted two employees to provide additional support in mission-critical areas of the organization. Former Manager of Implementation Clint Salisbury has moved to the Sales and Marketing team, and Travis Carroll, who previously worked on IDS’s Integrations team, has moved into Salisbury’s role as head of the Implementation department.
Sep
25
IDS Completes TRID 2.0 Updates to Mortgage Document Preparation Platform
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has completed modifications to its flagship mortgage document preparation platform idsDoc related to TRID 2.0. Updates were also made to the LE/CD and Totals pages within idsDoc, as well as the 1003 and Construction Lending sections.
May
22
Guaranteed Rate Partners with DocMagic to Cut Closing Time
TORRANCE, Calif. — DocMagic, Inc., the premier provider of fully-compliant loan document preparation, regulatory compliance and comprehensive eMortgage services, announced that retail mortgage lender Guaranteed Rate can now cut closing time by electronically signing mortgage closing documents in advance.
Apr
16
IDS Adds Hybrid eClosing Capabilities to Its Mortgage Doc Prep Platform
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced that its clients now have the capabilities to conduct hybrid electronic mortgage closings through its flagship mortgage document preparation platform, idsDoc. Hybrid eClosings allow for faster, more seamless mortgage real estate closing transactions, which can help lenders meet the Consumer Financial Protection Bureau’s (CFPB) “Know Before You Owe” mandate to improve the borrower experience for consumers.
Mar
01
IDS Gains Market Share in 2017 Despite Industry Downturn
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it increased its share of the mortgage document preparation market in 2017, even though the industry overall experienced a decline in volume. In February, idsDoc introduced new borrower data collection fields that support compliance with the 2018 changes to Home Mortgage Disclosure Act (HMDA) reporting.
Aug
04
IDS Promotes Beckie Santos to Manager of New Product Development
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has promoted its former Manager of Development Beckie Santos to the newly created position of Manager of New Product Development. In her new role, Santos will leverage her development experience to work closely with the IDS development team as well as operations, quality assurance and compliance to help shape and guide future IDS solutions.
Jul
11
IDS Expands eSign Room Customization Capabilities
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has expanded the settings and capabilities of its eSign room within the idsDoc mortgage doc prep platform. These new features enable lenders to create a more seamless and unified eSign experience for borrowers.
Aug
31
IDS Hires Vince Wilson to Support Internal Mortgage Document Preparation Compliance
SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has hired Vince Wilson as compliance officer and assistant in-house counsel. In this role, Wilson will be responsible for maintaining both federal and state compliance matrices and implementing changes to IDS compliance audits based on new laws and regulations.