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Critical Defect Rate Declined in Q1 2022 Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the first quarter (Q1) of 2022. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q1 2022 report include:

* The overall critical defect ended Q1 2022 at 1.93%, representing a .02% decline from Q4 2022.

* Declining volumes have helped stabilize lender processes, keeping defects at bay, but signs are starting to emerge that the credit box is widening in the hunt for volume.

* Defects in the Income/Employment category continue to remain high.

* The share of appraisal-related defects fell in Q1 2022 after rising in the prior quarter, but signs indicate lenders should pay special attention to this area going forward.

* Purchase and refinance shares remained unchanged from the prior quarter. Conventional loan share continued its multi-quarter trend of decline, with FHA loans filling the void and VA loan share also on the rebound.

* Purchase defects increased specifically I the FHA category, which is expected given purchase loans' dominance in review share and the increase in FHA loans.

"Despite an overall decline in the critical defect rate for Q1 2022, the Income/Employment category remains a glaring problem. Lenders are finding this area a difficult one to rectify, and with staffing changes and new products coming online, it is more important than ever that QC managers get granular findings and feedback to their production group," said ACES Executive Vice President Nick Volpe. "Additionally, as lenders expand the credit box to win the fight for volume, they must be careful not to stretch too far and further exacerbate defects in this category."

Findings for the Q1 2022 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"While the defect increases in three of the four 'core underwriting' categories are cause for concern, it was not all 'doom and gloom' for Q1 2022. Out of the 11 primary loan defect categories ACES tracks, five showed considerable improvement over last quarter, and none more so than the Documentation category, which dropped 37% from 14.57% to 9.09," added Volpe. "This is a tangible example of the importance of quality control reporting. With quality control and quality assurance testing, lenders can course correct and improve the overall quality of their mortgage originations."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles, Reports and Studies, Software

Critical Defect Rate Drops 18% in Q3 2021, Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the third quarter (Q3) of 2021. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q3 2021 report include:

* Mortgage lenders managed mortgage origination quality extremely well in Q3 2021, leading to an 18% improvement in the overall credit defect rate.

* Manufacturing-related loan defects decreased as volumes declined.

* Q3 marked the official shift from refinances to a purchase-driven market, with purchase defects increasing as a result.

* Defect performance on conventional loans stabilized while FHA defects rose.

* The Early Payment Defaults trend line indicates that reviews peaked and are now below pre-pandemic levels, shifting the focus to the remaining loans in forbearance status and exit plans for those borrowers.

"The critical defect rate for Q3 2021 dropped 18% to 1.86%, a welcomed improvement from the previous quarter. Lenders also experienced a slight decrease in origination volume, down 8% from Q2 of 2021," said ACES Executive Vice President Nick Volpe. "Metrics are beginning to trend back to their historic normal levels as volume moderates. With the amount of volatility in macroeconomic factors and rising rates, the decline in the overall critical defect rate is a testament to lenders taking quality management and control seriously."

Findings for the Q3 2021 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"An improvement in the critical defect rate is always a positive sign. The worst of early payment default volume seems to be behind us, but we're not out of the woods yet. Lenders' focus should continue to be on helping remaining loans in forbearance status and building exit plans for those borrowers," said ACES CEO, Trevor Gauthier. "Lenders and banks need to be cognizant of the economic and geopolitical environments in the coming months and possibly years. As the Federal Reserve works to calm inflation, these actions oftentimes have a ripple effect, which can certainly impact loan quality."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved.

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Critical defect rate increases 13% Q2 2021, according to ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the second quarter (Q2) of 2021. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q2 2021 report include:

* A 13% increase in the overall critical defect rate to 2.27%, ending a multi-quarter trend of improvement;

* The continued dominance of the Income/Employment defect category, which reached its highest observed rate since the inception of this report in 2016;

* Improvement in some of the core underwriting categories as well as in manufacturing-related categories, most likely driven by more predictable and stable volumes;

* A significant shift in reviews of refinance versus purchase transactions, further signaling that the transition from a refinance market to a purchase market is well underway;

* Increased share and improved performance for conventional loans; and

* A decline in Early Payment Defaults ("EPDs"), indicating that reviews have peaked and are now below pre-pandemic levels.

"Several factors contributed to the increase in the critical defect rate to 2.27% in Q2 of 2021, including the transition from a refinance market to a purchase market, the previous quarter's falling margins, eviction moratorium uncertainty and rising inflation," said ACES Executive Vice President Nick Volpe. "As the market continues to transition to primarily purchase transactions, lenders should expect continued volatility over the next few quarters and, therefore, keep a close watch on defects for the foreseeable future."

Findings for the Q2 2021 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"While the increase in the critical defect rate was disappointing, there are several silver linings to our Q2 findings, including volume stabilization and declining unemployment numbers. These, combined with other economic factors, provide some optimism for the coming quarters, though the possible effect of inflation on interest rates may dampen that outlook," said ACES CEO, Trevor Gauthier. "Given the uncertainty of 2022's market and increasing regulatory pressures, lenders must ensure their existing QC and compliance programs are leveraging automation to maximize loan quality and mitigate risk."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management, formerly known as ACES Risk Management (ARMCO), is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved.

Business, Free News Articles, Reports and Studies

ACES Mortgage QC Industry Trends Report Shows Decline in Critical Defect Rate for Second Consecutive Quarter

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the first quarter (Q1) of 2021. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q1 2021 report include:
* The downward trend in critical defects continued in Q1 2021, ending the quarter at 2.01% versus the prior quarter's rate of 2.09%.

* A rapid rise in the Income/Employment category led all defect categories, with several of the core underwriting/qualification categories increasing as well.

* Declines in the Regulatory Compliance and Loan Documentation categories show that lenders are self-correcting and stabilizing their operations.

* Refinance review share continues to be strong, and defect performance has improved.

* Conventional loans dominated while defect performance declined.

* Early Payment Defaults fall below pre-pandemic levels in a hopeful sign that the worst is behind us, though we remain cautious about loans exiting forbearance status.

"With Q1 2021 marking a second consecutive quarter of decline in the critical defect rate, the record spike observed in Q2 2020 appears to have been a one-off increase, which is encouraging," said ACES Executive Vice President Nick Volpe. "However, lenders and servicers should still proceed with caution, as declines in gain-on-sale, the conclusion of the eviction moratorium, persistent inflation and a potential default wave as forbearances come to an end all have the potential to trigger industry disruption."

Findings for the Q1 2021 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control benchmarking system and incorporates data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"The declines observed in not only the overall critical defect rate, but also in EPDs and the Regulatory Compliance and Loan Documentation defect categories speak to an industry that has made considerable strides to course-correct after the tumultuous year that was 2020," said ACES CEO Trevor Gauthier. "Unfortunately, 2021 may not prove to be any less challenging, which places even greater emphasis on lenders' defect tracking and reporting efforts to remain ahead of the curve and adjust their operations as necessary to stay on track."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management®

ACES Quality Management®, formerly known as ACES Risk Management (ARMCO), is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:
* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved.

Business, Free News Articles, Reports and Studies

Q3 2020 Critical Defect Rate Hits Five-Year High, According to ACES Mortgage QC Industry Trends Report

DENVER, Colo. -- ACES Quality Management™ (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the third quarter (Q3) of 2020. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control Software™.

Notable findings from the Q3 2020 report include:

* The overall critical defect rate of 2.34% represents a marked increase from prior quarters and is the highest observed since ACES began publishing the QC Trends Report in 2016.

* Income/Employment defect share fell, showing positive signs, while manufacturing-related defects grew.

* Record lending volume combined with summer home buying led to an increase in overall purchase share from the prior quarter.

* Conventional loans had a strong market share but slipped in terms of quality in Q3.

* Early Payment Defaults (EPDs) declined in Q3, providing reason to be cautiously optimistic.

"Without a doubt, Q3 2020's critical defect rate was the highest we've seen since ACES began publishing the QC Trends Report in 2016, and while there are multiple factors that attributed to the 25% increase in critical defects, the majority of them were COVID-related," said ACES Executive Vice President Nick Volpe. "Given that many of these factors are still at play, we expect to see continued volatility in defect rates for at least several more quarters. However, we did see a decline in EPDs in Q4 2020 to just 110% of their pre-pandemic levels, which provides a measure of optimism after hitting a 200% increase in Q3."

Findings for the Q3 2020 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data from approximately 100,000 unique loans and are categorized using the Fannie Mae loan defect taxonomy and incorporates data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"Despite record interest rate lows, there was still plenty of volatility in the mortgage markets in 2020, as evidenced by the data from Q3. With the pandemic's end not quite yet in sight, lenders need to remain vigilant of the trends impacting their loan quality," said ACES CEO Trevor Gauthier. "More than ever, the transparency ACES provides lenders into their loan performance as compared to their peers delivers valuable insights that can help these institutions not only identify where they are currently falling short in terms of loan quality, but also highlight areas to watch in the future based on industry trends. That ability to be proactive in mitigating defects and risk cannot be overstated, especially in the midst of market volatility and high volumes."

ACES executives will analyze the findings from the Q3 2020 ACES Mortgage QC Industry Trends Report and offer insights into what lenders can expect in future quarters during a webinar titled, "Insights into Mortgage QC Trends" as part of its on-going QC NOW Web Series. Visit the QC Now website for upcoming registration details.

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management, formerly known as ACES Risk Management (ARMCO), is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software™ to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;
* 7 of the top 10 loan servicers;
* 11 of the top 30 banks; and
* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved.

Business, Free News Articles, Reports and Studies

Critical Defect Rate Highest Since 2018, Per ACES Quality Management Q2 2020 Mortgage QC Trends Report

DENVER, Colo. -- ACES Quality Management(TM) (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the second quarter (Q2) of 2020. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control Software(TM).

Notable findings from the Q2 2020 report include:

* The overall critical defect rate of 1.88% is the highest quarterly rate since 2018.

* Defect increase was driven primarily by a 64% increase in the Income/Employment category.

* While defects were down in the overall majority of categories, three of the four key borrower qualification categories saw significant defect rate increases compared to Q1 2020.

* The share of conventional and refinance loans continues to skyrocket.

* Early Payment Defaults (EPD) increased 197% through Sept 2020 compared to last year.

"While evidence of COVID-19's impact on loan quality was present in the Q1 data, Q2 is where 'The COVID Effect' becomes truly apparent, resulting in the highest critical defect rate observed since Q4 2018," said ACES Executive Vice President Nick Volpe. "One of the biggest drivers of this increase was the rise in Income/Employment-related defects - a wholly unsurprising outcome given the challenges nearly all employers faced in transitioning to a remote working environment."

"In many respects, the mortgage industry and the world at large remain in a "wait-and-see" mode. As such, we expect higher than normal volatility in the critical defect rate for the remaining quarters of 2020 and into 2021, though loan volumes should remain high next year thanks to the ongoing low-interest-rate environment," Volpe added.

Findings for the Q2 2020 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data from over 90,000 unique loans and are categorized using the Fannie Mae loan defect taxonomy. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"We are still seeing a tremendous increase overall in EPDs as compared to 2019, making it too early to predict when EPDs will peak. Any continued rise is likely to exacerbate long-term default and loss rates, signaling that lenders must remain vigilant of the risks this might pose to their organizations," said ACES CEO Trevor Gauthier. "By increasing visibility into loan quality and introducing functionality specifically designed to accommodate the COVID-related changes to compliance regulations, ACES arms lenders with powerful quality control technology needed to manage that risk as they approach the great unknowns of the year ahead."

ACES executives will analyze the findings from the Q2 2020 ACES Mortgage QC Industry Trends Report and offer insights into what lenders can expect in future quarters during a webinar titled, "Insights into Mortgage QC Trends - First Signs of the COVID Effect," as part of its on-going QC NOW Web Series. To sign up for January 14, 2021 webinar, click here.

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management, formerly known as ACES Risk Management (ARMCO), is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software(TM) to improve audit throughput and quality while controlling costs, including:

* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved.

Business, Free News Articles, Reports and Studies, Software

ACES Quality Management Q1 2020 Mortgage QC Trends Report: EPDs Rising, Critical Defect Rate Hits Three-Year Low

DENVER, Colo. -- ACES Quality Management (ACES), formerly known as ARMCO and the leading provider of enterprise quality management and control software for the financial services industry, announced the release of the quarterly ACES Mortgage QC Trends Report. The latest report, which provides nationwide loan quality findings based on data derived from ACES Quality Management and Control Software(TM), covers the first quarter (Q1) of 2020.

Noteworthy findings include:
* Overall critical defect rate of 1.56% matched the lowest rate in three years;
* Defects attributed to the credit and income categories rebounded after climbing higher in Q4 2019;
* Increases in the share of refinances (5%) and conventional loans (2%) contributed to the improvement in the overall defect rate; and
* Early Payment Defaults are on the rise.

"The combination of falling interest rates, employment numbers not yet impacted by COVID-19, and steady property appreciation all contributed to increases in the share of both refinances and conventional loans, which in turn drove the continued decrease in the overall critical defect rate observed in Q1 2020," said ACES Executive Vice President Nick Volpe. "However, the last few weeks of the quarter encompassed the beginning of the COVID-19 pandemic, and given the economic impact of the pandemic on consumers, the number of early payment defaults increased, as one would expect."

"ACES is monitoring this area closely, and the early Q2 data shows the number of EPDs reviewed by lenders through ACES is 75% higher than the average monthly rate of EPD reviews for 2019. Because an EPD review is triggered only when borrowers fall three or more payments behind, this indicates the industry is still in the early stages of the problem, and there is a high likelihood that the number of EPDs will continue to increase," Volpe added.

The Q1 2020 ACES Mortgage QC Industry Trends Report is drawn from nationwide post-closing quality control loan data from over 90,000 unique loans selected for random full-file reviews, as was captured by the company's ACES Quality Management and Control benchmarking system. Defects listed in the report are categorized using the Fannie Mae loan defect taxonomy.

"Amid the chaos and uncertainty driven by COVID-19, data provides a clear path forward for lenders. While the industry's focus has been on managing the near-historic volumes, Q1 loan defect data also indicates that lenders must also turn their attention to the growing problem of EPDs, as this represents a significant operation and financial risk to their organizations," said ACES CEO Trevor Gauthier. "The power of ACES benchmarking functionality is that it allows lenders to utilize their current QC data to see what may lie ahead and respond accordingly to maintain loan quality and manage risk. This kind of trend forecasting can be a powerful tool in lenders' arsenals especially with so much uncertainty remaining at a macroeconomic level."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management, formerly known as ACES Risk Management (ARMCO), is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Audit Quality Management & Control Software(TM) to improve audit throughput and quality while controlling costs, including:
* 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;
* 2 of the top 5 loan servicers; and
* 2 of the top 5 depository institutions.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved.

Business, Free News Articles, Reports and Studies

2019 ARMCO QC Trends Report Indicates Overall Marked Improvement in Critical Defect Rate over 2018

DENVER, Colo. -- ACES Risk Management (ARMCO), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of the quarterly ARMCO Mortgage QC Trends Report. The latest report, which provides nationwide loan quality findings based on data derived from ACES Audit Technology(TM) covers both the fourth quarter (Q4) and the 2019 calendar year (CY).

"Reduced interest rate volatility and declining interest rates over the course of the year created an environment in which lenders rode a sustained wave of refinances, increased their overall loan production and improved their profitability - all of which contributed to the improvements in loan quality in 2019," said ARMCO Executive Vice President Nick Volpe. "With the rate environment expected to remain unchanged throughout 2020, the loan quality levels observed in 2019 seem sustainable. However, this forecast does not and cannot account for the anomalies triggered by the COVID-19 pandemic. Therefore, lenders will need to keep a sharp eye out for negative spikes in their loan data as 2020 continues."

The report's noteworthy findings include:

* On a quarter-over-quarter basis, critical defect rates improved in the first three quarters of 2019 before reversing the decline and climbing in Q4 2019.
* Q4 2019 ended with a defect rate of 1.73%, an increase of 11% from Q3 2019.
* The share of conventional loans increased from 56.40% in CY 2018 to 61.99%, representing a nearly 6% increase.
* Purchase share fell 7.5% in CY 2019 as compared to CY 2018.
* Regulatory compliance issues were down 51% year-over-year, to a multi-year low of 5.17% of all critical defects.
* Loan Package/Documentation defects were volatile in CY 2019 but did post a 12% improvement compared with CY 2018.
* Income, Assets, and Credit (key qualification/underwriting criteria) related defects made up 53% of all critical defects in CY 2019, with Income and Credit increasing from the prior year, and Asset defects decreasing.
* Market stability contributed to an overall better 2019 for lending quality. However, these improvements will be severely tested as data comes in for the coming quarters as we start to see COVID's impact on mortgage lending.

The Q4/CY 2019 ARMCO Mortgage QC Industry Trends Report is based on nationwide post-closing quality control loan data from over 90,000 unique loans selected for random full-file reviews, as was captured by the company's ACES Analytics benchmarking software. Defects listed in the report are categorized using the Fannie Mae loan defect taxonomy.

"While 2019's critical defect rates represent a clear improvement over 2018 and suggest a continuation of that trend moving into 2020, the increase in forbearance requests, high unemployment rates and the potential for early payment defaults to spike later in the year will certainly put this prediction to the test," said ARMCO CEO Trevor Gauthier. "Recognizing the potential need for lenders to ramp up their EPD audit volume, ARMCO launched ACESXPRESS for Early Payment Defaults to better prepare our clients for this possibility and ensure they had a turnkey platform to help them maintain audit requirements and keep a vigilant eye on this potential source of risk."

Volpe will analyze the findings from the Q4/CY 2019 ARMCO Mortgage QC Industry Trends Report and offer insights into what lenders can expect in future quarters during a webinar titled, "Insights into Mortgage QC Trends - Past Highlights and Predictions for 2020," as part of its on-going QC NOW Web Series. To access the webinar recording, visit https://www.armco.us/learn/webinars/qc-now.

ARMCO Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.armco.us/learn/reports.

About ARMCO

ACES Risk Management (ARMCO) is the leading provider of enterprise quality management and control software for the financial services industry. More than half of the top 50 lenders and two of the top five U.S. commercial banks rely on ACES Audit Technology(TM) to improve audit throughput and quality while controlling costs. Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ARMCO clients get responsive support and access to our experts to maximize their investment. For more information, visit www.armco.us or call 1-800-858-1598.

Related link: https://www.armco.us/

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Business, Free News Articles, Reports and Studies

Refinance Spike Drives Continued Decrease in Critical Defect Rate, According to Q3 2019 ARMCO Mortgage QC Trends Report

DENVER, Colo. -- ACES Risk Management (ARMCO), the leading provider of enterprise financial risk mitigation solutions, announced the release of the quarterly ARMCO Mortgage QC Trends Report. The latest report covers third quarter (Q3) 2019 and provides loan quality findings for mortgages reviewed by ACES Audit Technology™.

In Q3 2019, the overall critical defect rate reached 1.56%, representing a 9% decrease from the previous quarter and resulting in the lowest defect rate since Q4 2016. This also represents a 19% improvement from the most recent critical defect rate peak, which occurred in Q4 2018.

"The driving force behind Q3's strong critical defect rate is the increase in refinances, which accounted for 40% of the overall volume of loans reviewed this quarter. Given the current rate environment and overall mortgage market conditions, ARMCO's outlook for both the critical defect rate and the market as a whole remains incredibly strong," said ARMCO Executive Vice President, Nick Volpe.

The report's noteworthy findings include:
* The percentage of government loans reviewed in Q3 fell as the interest rate environment drove more conventional refinances, resulting in a 10% improvement on FHA loan defects compared to the previous quarter.
* Defect performance for purchase loans also improved, with defect categories related to core underwriting and qualification showing improvements over Q2 2019.
* Increase in Property/Appraisal defects driven by lasting effects of Hurricane Dorian, Hurricane Humberto and the multiple wildfires in Northern and Southern California.

"While refinance transactions generally result in fewer defects, volume spikes can often have the opposite impact on loan quality," said ARMCO President, Phil McCall. "Leveraging technology helps lenders better manage mortgage volume peaks and valleys while always keeping the focus on loan quality."

ARMCO's Mortgage QC Industry Trends Reports are based on nationwide post-closing quality control loan data from over 90,000 unique loans selected for random full-file reviews, as was captured by the company's ACES Analytics benchmarking software. Defects listed in the report are categorized using the Fannie Mae loan defect taxonomy. ARMCO Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.armco.us/learn/reports.

About ARMCO

Over half of the top 25 mortgage lenders and 33% of the top 150 lenders and servicers combined choose ARMCO. ARMCO's product line includes loan quality enterprise software, services, data and analytics. Its flagship product, ACES Audit Technology™, has set the bar for user definability in its category. It is used at virtually every point in the mortgage lifecycle, as well as for a wide range of risk-prone business operations outside traditional mortgage origination and servicing.

ARMCO's consultative approach to customer relationships leverages 25 years of mortgage risk intel, assuring that its clients are using the most effective risk mitigation strategies, and are using the fastest, most reliable, most efficient means for preventing risk-related loss. ARMCO distributes the ARMCO Mortgage QC Industry Trends Report, a free quarterly analysis of industry-wide mortgage loan quality. For more information, visit www.armco.us or call 1-800-858-1598.

Related link: https://www.armco.us/

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ARMCO QC Trends Report: Loan Quality Corrects with Market’s Upturn

POMPANO BEACH, Fla. -- ACES Risk Management (ARMCO), the leading provider of enterprise financial risk management solutions, announced the release of the quarterly ARMCO Mortgage QC Trends Report. The latest report covers first quarter (Q1) 2019 and provides loan quality findings for mortgages reviewed by ACES Audit Technology(TM).

"Q1 2019 revealed the loan quality correction we anticipated after Q4 2018, but while there are many positives related to the overall market's upturn, we saw an increase in defects related to key underwriting and eligibility functions," said Nick Volpe, chief strategy officer for ARMCO. "This continues a trend that persisted the entirety of 2019. Lenders shouldn't take this lightly."

The report's noteworthy findings include:
* The critical defect rate fell 6%, from 1.93% in Q4 2018 to 1.82% in Q1 2019
* Defects related to core underwriting and eligibility functions continued to increase, with more defects attributed to Income/Employment than any other category
* Critical defects attributed to missing, expired and/or incorrect documentation continued to be volatile (24% in Q3 2018, 16% in Q4 2018, and 24% in Q1 2019) and noted a substantial increase from the prior quarter
* Compliance-related critical defects fell to their lowest level since Q1 2016, likely the result of greater lender investment in compliance technologies
* Defects related to Property and Appraisal increased noticeably from the previous quarter but remained low overall
* Government-insured loans accounted for a slightly higher share of all loans in the benchmark with FHA, VA and USDA loans comprising 41% of all loans reviewed

The Q1 2019 ARMCO Mortgage QC Industry Trends Report is based on nationwide post-closing quality control loan data from over 90,000 unique loans selected for random full-file reviews, as was captured by the company's ACES Analytics benchmarking software. Defects listed in the report are categorized using the Fannie Mae loan defect taxonomy.

"Refi-dominant markets can have a positive impact on defect rates," said Phil McCall, president of ARMCO. "But when volume goes up, individual workloads increase, turn times extend and mistakes tend to increase. Lenders who leverage technology wisely scale much better and expose themselves to fewer losses as a result."

ARMCO Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.armco.us/learn/reports.

About ARMCO
Over half of the top 20 mortgage lenders in the U.S. choose ARMCO as their provider of risk management software. ARMCO's product line includes loan quality enterprise software, services, data and analytics. Its flagship product, ACES Audit Technology(TM), has set the bar for user definability in its category. It is used at virtually every point in the mortgage lifecycle, as well as for a wide range of risk-prone business operations outside traditional mortgage origination and servicing.

ARMCO's consultative approach to customer relationships leverages 25 years of mortgage risk intel, assuring that its clients are using the most effective risk mitigation strategies, and are using the fastest, most reliable, most efficient means for preventing risk-related loss. ARMCO distributes the ARMCO Mortgage QC Industry Trends Report, a free quarterly analysis of industry-wide mortgage loan quality. For more information, visit http://www.armco.us/ or call 1-800-858-1598.

Related link:

This news story was published by the Neotrope® News Network - all rights reserved.