Awards and Honors, Business, Free News Articles

SimpleNexus Director of Sales Engineering Tracy Farber selected as NEXT 2021 Powerhouse Awards winner

LEHI, Utah -- SimpleNexus (, developer of the leading homeownership platform for loan officers, borrowers, real estate agents and settlement agents, today announced that Tracy Farber, director of sales engineering, has been named a 2021 Powerhouse Awards winner by Next Mortgage Events (NEXT).

NEXT's Powerhouse Awards program honors female dynamos bringing positive change to the intersection of mortgage and technology. Farber was recognized in the award's partner category for her uncanny achievements over the last 12 months, including conducting more than 600 product demos of the SimpleNexus homeownership platform resulting in a 92% increase in license seats and a 432% increase in product upsells. Farber dedicates hours each week to developing customized demos that show lenders how SimpleNexus can adapt to their unique workflows and be configured to address specific challenges.

"Tracy's ability to build genuine partnerships and get to the root of the problems lenders face is unmatched," said SimpleNexus CEO Cathleen Schreiner Gates. "Her dedication to moving this industry forward shows in everything she does. She is extremely deserving of this recognition."

To learn more about the awards program and view the full list of NEXT Powerhouse partners and honorees, visit

About SimpleNexus, LLC:

SimpleNexus is a homeownership platform transforming the mortgage experience and connecting borrowers, loan officers, real estate agents and settlement service providers throughout the homebuying process. The platforms' native mobile toolset enables lenders to originate, process and close home loans from anywhere with increased efficiency and convenience. Loan officers can manage their loan pipelines, order credit, run pricing, send pre-approvals, sign disclosures and execute eClosings - all on the go. SimpleNexus provides borrowers with a single sign-on experience from home search to the application, document upload, eClose and beyond for a more streamlined homeownership journey.

Twitter: @SimpleNexus @NEXTMtgEvents #NEXTpowerhouse #digitalmortgage #mortgageindustry #mortgagelending

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Awards and Honors, Business, Free News Articles

IDS’ Tamara Olsen Honored By NEXT Mortgage Events’ Powerhouse Award

SALT LAKE CITY, Utah -- Mortgage document preparation vendor International Document Services, Inc. (IDS), announced that Customer Service Representative Tamara Olsen has been named to the NEXT Mortgage Events' (NEXT) inaugural Powerhouse Awards list. NEXT Powerhouses are the women with longstanding, consistent track records who demonstrate excellence in their work ethic, insight and ingenuity. Olsen is recognized for her devoted and exemplary work in IDS' customer service department.

"Tamara is the type of employee every company and manager hopes to have and values when they do," said IDS Vice President and General Manager Mark Mackey. "She is dedicated to IDS and provides outstanding customer service to our clients. Tamara sets a standard for excellence in her department and inspires other customer service representatives to strive for the same level of service."

During her more than 7 years' work at IDS, Olsen has played a significant role in the establishment of a service-focused and client-centered culture and has helped reduce turn times for help desk tickets and customer service phone calls. She is also a key contributor to IDS' positive customer service reviews and statistics cited in the annual year-end review. Compared to global benchmarks, IDS' customer service department cited higher customer satisfaction rates (96% vs. 94%) and faster first reply time on customer service tickets (14.8 hours vs 18.8 hours) while handling nearly 200 tickets per month.

"NEXT's mission has always been to showcase the women who are the backbone of the mortgage industry - this award is part of that mission," said NEXT Co-Founder Jeri Yoshida. "We'll honor these top performers throughout #NEXTSUMMER20. Since this year's event is free and available online, we expect record-breaking attendance. We're thrilled that so many people in the mortgage industry will get to know these overachievers and acknowledge their role in their companies' success."

Originally billed as the NEXT 50 Over 50 Award, the overwhelming number of qualified nominees led to the award being rebranded as the Powerhouse Awards and the field of winners expanded to more than 50.

The full list of NEXT Powerhouse award honorees can be viewed at

About IDS, Inc.

IDS, a Reynolds and Reynolds company, was founded in 1986 in Salt Lake City, Utah, and is a nationwide provider of mortgage documents and compliance. IDS services include eSignatures, closing documents, initial disclosures, document fulfillment and integration with leading loan origination systems and eClosing platforms. The IDS flagship doc prep solution, idsDoc, is recognized in the industry for its ability to be customized to meet specific lender needs, particularly in regard to major industry compliance changes. (

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