Alliances and Partnerships, Business, Construction and Building, e-Commerce, Free News Articles, Software

After, Inc. Partners with Atlas Copco’s Power Technique Division to Deliver a Seamless Post-Sale Experience to its Customers

NORWALK, Conn. -- After, Inc. announced that Atlas Copco's Power Technique North American Division will utilize QuickReg® to provide a seamless post-sale experience to its customers. The Power Technique Division designs, manufactures and markets mobile air compressors, handheld pneumatic tools, as well as mobile generators, light towers, and portable pumps. Its products are used in a wide range of industries including construction, industrial, mining, events, dewatering and rental, and are sold exclusively through its established Atlas Copco and CAT dealer networks.

"It's been great working with the Atlas Copco team to understand their post-sale customer experience goals and provide a solution that can help them on so many levels," says Nate Baldwin, CEO of After, Inc. "The Power Technique Division came to us with three clear objectives. First, they wanted to ensure that their customers were receiving a consistent post-sale experience. Second, they wanted a user-friendly registration tool that their dealers could promote to drive higher registrations. And third, they wanted to create a personalized channel to offer their customers extended warranties and other relevant products and services."

After, Inc.'s QuickSuite technology - namely QuickReg® (for product registration), QuickCover® (for extended warranties) and QuickRenew® (for subscription products on a designated cadence) - will allow Atlas Copco to create its own seamless solution for its dealers and customers.

"We are excited about partnering with After, Inc. to introduce an integrated post-sale experience to our dealer network and customers," says Corbett Jones, VP Marketing, Atlas Copco, Power Technique Division. "We wanted a warranty registration solution that would help us engage with the owners and users of our machines. It had to be quick and easy to implement, to help drive the customer's service and parts needs back to our channel partners. We also needed it to integrate with our Power Connect platform to drive product registrations. After's experience in delivering these solutions to manufacturers for the past decade made our decision a no brainer."

In exchange for registering, Atlas Copco can provide customers relevant product support information as well as customized offers for extended warranties, accessories, and consumables, improving their customer experience.

About After, Inc.

After, Inc. (www.afterinc.com) is a pioneer in the post-sale services industry. Since 2005, we have helped some of the world's top brands transform their businesses after the point of sale. Our post-sale services drive higher customer satisfaction, product reliability, and brand equity, lower claims costs, and additional revenue and profit opportunities.

In 2021, we launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle, and includes QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.

Headquartered in Norwalk, Connecticut, After, Inc. is part of Galway Holdings, a diversified financial services distribution company with a focus on data analytics, technology transformation, and innovative risk sharing solutions. Learn more at: https://www.afterinc.com/.

About Atlas Copco

Based in Stockholm, Sweden, with almost 40,000 employees and customers in more than 180 countries, Atlas Copco (www.atlascopco.com) is a world-leading provider of sustainable productivity solutions. The Power Technique Division in the United States ( https://www.atlascopco.com/en-us/construction-equipment ) handles the sales and service for heavy-duty and lightweight construction equipment. Its product offerings include electric and diesel mobile air compressors, submersible and surface pumps, portable and large generators, diesel and electric light towers, industrial battery packs, boosters, handheld tools, Industrial electric, pneumatic, cordless transducerized assembly tools, as well as an extensive range of pneumatic grinders, sanders, chipping hammers and riveting systems.

Related link: https://afterinc.com/

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Business, Free News Articles, Insurance

Auto Warranty Administrator Helps Protect Auto Consumers from Frauds and Scams

TUSTIN, Calif. -- National Auto Coverage (NAC) is a seasoned Auto Warranty Provider that has recently opened its doors to the public after becoming an Administrator. As the Administrator of your policy we create, and handle all aspects of your policy including claims! This allows us to maintain control over our policies to ensure that all our customers receive the best possible service. NAC makes the process simpler and more efficient for all our customers. We are dedicated to providing quality auto warranties at a fair price, and you'll have access to us - direct!

National Auto Coverage has one goal in mind and that is to provide Superior Protection with Outstanding Customer Service. At NAC we work directly with the customer to provide the highest level of service and satisfaction. From the beginning to the end you will have a knowledgeable specialist who will be with you every step of the way. NAC also offers a wide variety of plans to choose from, so you can find the perfect one for your needs. Whether you want basic protection or more comprehensive coverage, we have a plan that's right for you.

"Our main mission is to bring back ethics to the industry," Doug McPherson, general manager at NAC, says. "We're working to ensure that these auto warranties and policies are honest and regulated."

The NAC founders know that many people have a bad taste in their mouths when it comes to auto warranties. They don't trust the people who are selling them, and we at NAC want to help change that. We believe that these policies are important and that the industry just needs a hard reboot. For most people, their cars are the second-largest purchase they'll make in their lifetime. For some, it's the biggest. Just like people protect their homes with homeowners' insurance, they should also protect their cars. So, while these warranties and policies are needed, People may not see them due to the misleading information they receive. Nac rather makes people feel secure and protected, not sold to.

In addition to restoring faith in the industry, NAC also hopes to reduce the number of cars ending up in landfills. If people can afford to repair their cars rather than be forced to junk them, that's a win-win situation. People get to keep their cars and the landfill frees up some space. An affordable and fair warranty will achieve that two-fold goal.

For more information: https://www.natautocoverage.com/.

DISCLAIMER:

NAC is in the business of selling auto warranty policies, however, purchase is not necessary in order to facilitate a cancellation and/or possible refund of a customer's existing auto warranty policy.

Related link: https://www.natautocoverage.com/

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Business, Free News Articles, Home and Garden, Insurance, Software

After, Inc. and PermaPlate® Partner to Deliver PermaPlate Furniture Protection powered by QuickCover® to Online Furniture Retailers

NORWALK, Conn. -- After, Inc., the leading customer experience technology company providing software and services to the world's top manufacturers, retailers and merchants, today announced its partnership with PermaPlate Furniture, the furniture protection plan division of PermaPlate®. PermaPlate® recently expanded its warranty administration solutions to offer furniture coverage to online furniture and home furnishing retailers.

Furniture and homeware e-commerce generates $55 billion in revenue in the United States, according to Statista's September 2021 estimates - 12% of total retail e-commerce and the fastest growing sector, beating fashion and electronics. Given PermaPlate's reputation for delivering a world-class experience to its customers, it chose to partner with After, Inc., who has been providing best-in-class post-sale services to global retailers and manufacturers since 2005.

"For the past fifteen years, After, Inc. has been helping some of the world's top brands like Electrolux, Ford, Harley Davidson, Toro, Husqvarna, Canon, and Bass Pro Shops transform their warranty programs," says Nate Baldwin, CEO of After, Inc. "Now we have taken that knowledge and expertise, helping our clients optimize their product registration, service contract sales, analytics and program management, and built the QuickSuite platform. A key difference in our QuickCover® technology is that it does not compete with manufacturers, retailers or TPAs - like PermaPlate Furniture - who have their own service contract programs. Instead, it provides the technology they need to maximize their own online protection plan sales. We're thrilled to partner with PermaPlate Furniture to offer its Furniture Protection Plus plans powered by QuickCover®."

"After, Inc.'s QuickCover® technology was the clear choice for PermaPlate Furniture," says John Nisson, President of PermaPlate®. "After knows how critically important the customer relationship is for both manufacturers and retailers. They also understand the fundamental nuances and market demands for manufacturing limited warranties, and how to deliver best-in-class post-sale experiences for customers. After aligns with PermaPlate Furniture's strategic expansion plans to deliver innovative solutions to online furniture retailers. Its QuickCover® platform will allow any online furniture retailer to easily implement and offer PermaPlate Furniture protection plans with confidence in minutes through native e-commerce platform APIs like Shopify and Magento."

ABOUT AFTER, INC.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue and profit opportunities. The company launched QuickSuite, in 2021, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers build deeper relationships with their customers and drive satisfaction, loyalty, and lifetime revenue after the point of sale.

Headquartered in Norwalk, CT with offices in New York City, After, Inc. is part of Galway Holdings Group, a financial services distribution company with a focus towards data analytics, technology transformation, and innovative risk sharing solutions. Learn more: https://www.afterinc.com/.

ABOUT PERMAPLATE FURNITURE

PermaPlate® is headquartered in Salt Lake City, Utah, and is an industry leader in the manufacturing of appearance protection products and in the delivery of world class warranty administration services to thousands of retailers throughout the United States, Canada, and Puerto Rico.

PermaPlate Furniture (www.permaplatefurniture.com) is uniquely positioned in the appearance protection warranty industry, leveraging nearly 44 years of rich corporate history and customer service expertise to more than 27,000 furniture stores and online retailers in the United States and their valued customers.

Related link: http://afterinc.com/

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Business, Free News Articles, Insurance, Software

Dawn Taylor, former President of Centricity, has joined After, Inc. as Chief Revenue Officer

NORWALK, Conn. -- After, Inc., the global leader in Warranty Services since 2005, just announced that Dawn Taylor will be joining the company as Chief Revenue Officer. Dawn brings more than 27 years of warranty and service contract experience, serving as President of Centricity for the last 9 years. Her background and experience will be instrumental in leading the expansion of After, Inc.'s Warranty Services business, and its newly launched QuickSuite Platform.

"I have had the pleasure of working with the After, Inc. team for many years and have been an admirer of their innovative products," said Dawn. "I am looking forward to joining a great team and continuing to grow and expand our offerings in the market."

In 2016, Dawn was named a Finalist for the Tampa Bay Business Journal's "Businesswoman of the Year" Award. She's also won a Bronze Stevie Award for "Female Executive of the Year in Consumer Services" and in 2019 was recognized as one of Dealerscope's most Powerful Women in Consumer Technology.

"I couldn't be more thrilled that Dawn agreed to join After, Inc. at this stage of our development," said Nate Baldwin, CEO of After, Inc. "Not only does Dawn know the warranty and service contract market inside and out, but her business acumen will help us drive new subscribers for our new QuickSuite(r) portfolio of products."

About After, Inc.

After, Inc. (afterinc.com) is a pioneer in the Warranty Services industry. Since 2005, After, Inc. has been partnering with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue and profit opportunities. After just recently launched its SaaS platform, QuickSuite, with a portfolio of products to help manufacturers, retailers, and ecommerce sellers build deeper relationships with their customers and drive customer satisfaction, loyalty, and lifetime revenue after the point of sale.

Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of Galway Holdings Group, a financial services distribution company. It includes EPIC Insurance Brokers & Consultants and a diversified brokerage distribution and underwriting platform, with a focus towards data analytics, technology transformation, and innovative risk sharing solutions.

Learn more at: https://www.afterinc.com/

Related link: http://afterinc.com/

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Advertising and Marketing, Business, e-Commerce, Free News Articles, Insurance, Product Launches, Software

After, Inc. launches QuickReg 2.0 with additional benefits for Manufacturers and their Customers

NORWALK, Conn. -- After, Inc., the global leader in Warranty Marketing and Analytics Solutions since 2005, just announced the launch of QuickReg(TM) 2.0, the next iteration of its smart registration solution. QuickReg(TM), launched in March 2019, helps manufacturers drive higher registration rates by making product registration quick, easy and convenient for consumers through their preferred channel of choice.

"Our research has shown that there are four reasons for low product registration rates," says Nate Baldwin, CEO of After, Inc. "First, current registration processes are not convenient for consumers. Consumers won't do it if it's manual, time-consuming and requires multiple steps. Second, registration must happen right away, when consumers first get their products, or it won't happen at all. Third, with CCPA and the additional consumer data protection legislation happening across the country, registration solutions must give consumers control over their data and how it is used. And finally, although consumers are more willing than ever to share their data, they must feel they are getting value in return. QuickReg incorporates all of these requirements."

QuickReg(TM) initially offered two ways for customers to register their products. They could send the model number via text to a specified phone number, or take a picture of the model number and send it via text or email. This would launch an automated process where QuickReg(TM) would engage the customer in a two-way discussion, verify their personal information, and complete the registration process in a few simple steps.

QuickReg(TM) 2.0 gives consumers an additional option. They can scan a QR code or RFID tag on the manufacturer's product box, with the model number embedded.

"A majority of manufacturers are moving towards using QR codes and RFID tags for product identification, so we have enhanced QuickReg to accept it," says Baldwin. "We are excited about QuickReg's added functionality and the convenience it provides to manufacturers and their customers."

To learn more about QuickReg(TM) and demo the solution for your organization, you can visit: http://afterinc.com/home/quickreg-smart-product-registration/.

About After, Inc.

After, Inc. (www.afterinc.com) is a global leader in the Warranty Services industry. Its predictive analytics, data-driven marketing strategies, reporting and program administration are second to none. After, Inc. has partnered with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue / profit opportunities. Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. is part of EPIC Insurance Group, a unique and innovative retail property and casualty and employee benefits insurance brokerage and consulting firm with 1,300 employees across the United States.

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Business, e-Commerce, Free News Articles, Manufacturing, Product Launches, Software

After, Inc. to launch new QuickReg solution at Warranty Chain Management (WCM) Conference on March 12-14, 2019

NORWALK, Conn. -- After, Inc., a global leader in the warranty services industry since 2005, announced today that it will launch QuickReg(TM), its next-generation registration tool, at the Warranty Chain Management Conference next week.

QuickReg(TM) provides a simple way for consumers to register their new products through their mobile phone, via text, email or attached picture. After's cloud-based solution - with AI features such as smart image recognition and location awareness - allows a new owner to register a product right out of the box - no unique code or registration card required - in less than one minute.

"The registration process has evolved over the past five years, as more connected devices have prompted customers to take advantage of the benefits of product registration," says Nate Baldwin, After, Inc. CEO. "QuickReg is designed to bring the ease of connected device registration to non-connected products. QuickReg gives customers access to product information and updates, but is also designed to aid technicians, builders and dealers to register customers and ensure proper maintenance of their products. We are excited to share this solution with the manufacturing community."

After, Inc. is a Gold Sponsor at the Warranty Chain Management Conference, and will have senior leaders there to demo QuickReg(TM), as well as its entire suite of Warranty Solutions.

If you plan on attending the conference, you won't want to miss the opportunity to stop by their booth.

About After, Inc.:

After, Inc. is a global leader in the warranty services industry. Its predictive analytics, data-driven marketing strategies, reporting and program administration are second to none. After, Inc. partners with some of the world's top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue / profit opportunities.

Headquartered in Norwalk, Conn. with offices in New York City, After, Inc. is part of the EPIC Holdings family of companies, which also includes EPIC Insurance Brokers & Consultants and PowerGuard Specialty Insurance Services.

Learn more at: http://afterinc.com/

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