Business, Free News Articles, Software

ACES Quality Management expands client base by 22% in 2022

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the company had record growth increasing its client base by 22% amidst significant market volatility. The company also made numerous updates to its ACES Quality Management & Control® software and its free Compliance NewsHub resource, in addition to launching its inaugural ACES ENGAGE conference.

"2022 was an extremely challenging year for mortgage and financial services professionals, and with the decline in mortgage originations and other pressing economic factors, it was encouraging to see lenders and financial institutions continuing to invest in loan quality and risk mitigation," ACES CEO Trevor Gauthier said. "Given that the challenges we faced in 2022 are expected to extend into 2023, protecting the integrity and liquidity of the assets mortgage lenders and financial institutions are able to produce in today's market is more critical than ever. At ACES, we strive to support mortgage origination, consumer lending, loan servicing and wealth management and more through our robust quality management and control platform and serve as a resource so that all lenders - not just our clients - can keep loan quality and compliance at the forefront of their operations."

ACES launched a new compliance-driven oversight process for ACES CONNECT users via a role-based permission system. Launched last year, ACES CONNECT provides users with the ability to self-remediate audit findings, access reporting and trending data, review audit documents and manage corrective action plans in coordination with their organization's risk department. In addition, ACES CONNECT allows users to have access to the ACES quality control (QC) reporting to provide easy-to-view analytics for senior management along with any designated third parties. ACES was also among the first to update its reporting library within ACES Quality Management & Control software to align with Fannie Mae's reporting recommendations.

In May 2022, ACES ENGAGE brought the nation's top financial services quality management professionals together to discuss industry trends and best practices. ACES ENGAGE will take place again this May in Colorado Springs.

The organization also continued to make efforts to give back through ACES CARES. Established in 2018, ACES CARES encourages employees to make a positive difference in the community through volunteering, outreach and financial contributions to charities and causes close to their hearts. In 2022, the ACES team donated over 1,181 hours of paid and unpaid volunteer hours. Since the program's inception, ACES Quality Management and its staff have donated a total of $33,750 to 58 organizations. ACES CARES offers a dollar-for-dollar match of employee donations to U.S.-registered 501(c)(3) charitable organizations of their choice, the program also supports employees' wellness and community involvement programs.

Additional 2022 achievements for ACES include:

* Producing its free quarterly Mortgage QC Trends Report;

* Executive Vice President of Operations Sharon Reichhardt being named a 2022 HousingWire Insider;

* Presence on HousingWire magazine's 2022 Tech100 Mortgage list;

* Enhancing visibility of question codes within ACES Managed Questionnaires;

* Releasing a new servicing-focused multi-answer managed questionnaire and

* Published 3600 changes and additions to ACES Managed Questionnaires and

* Added and reviewed over 950 articles to the ACES Compliance NewsHub along with close to 200 calendar items.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Awards and Honors, Business, Free News Articles

ACES Quality Management’s Trevor Gauthier selected as a 2023 Industry Titan by National Mortgage Professional Magazine

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that CEO Trevor Gauthier has been selected as an Industry Titan by National Mortgage Professional (NMP) magazine. This award seeks to highlight the individuals that have dedicated their lives to the mortgage industry with confidence, compassion and pride.

"As always, I am humbled to receive this individual recognition, but any success I've achieved as head of ACES is a direct result of the talented group of people I'm surrounded by every day," said ACES CEO Trevor Gauthier. "My career in the financial services industry has been thrilling and most importantly, continues to teach me new things to this day. I'm thankful to have the opportunity to continuously learn from and share my experiences with those around me and have them share their experiences with me."

Under Gauthier's leadership, ACES has continued to advance QC automation and deliver mission-critical features and functionality through its flagship ACES Quality Management and Control® software platform. Additionally, Gauthier has ensured ACES maintains its commitment to providing free services to the industry through its ACES Compliance NewsHub, an online compliance news repository that has published over 800 articles and over 170 calendar items year-to-date and the quarterly Mortgage QC Trends Report. ACES has published over 5,032 changes and additions to their ACES Managed Questionnaires to ensure clients have the most up-to-date regulations.

Gauthier's full profile can be viewed in the January issue of NMP or visit: https://nationalmortgageprofessional.com/news/meet-nmp-2023-titans-industry

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment.

For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles, Reports and Studies

Critical Defect Rates Rose 6% in Q2 2022 Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the second quarter (Q2) of 2022. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q2 2022 report include the following:

* The overall critical defect rate increased 6% over Q1 2022, ending the quarter at 2.05% and crossing the 2% threshold for only the third time in this report's history.

* While Income/Employment defects continue to represent the majority of defects reported, its overall share of defects decreased from the previous quarter.

* Loan Documentation defects increased significantly in Q2 2022, with Closing Documentation errors comprising the vast majority of these defects.

* Appraisal defects continued trending downward for the second straight quarter, improving slightly over Q1 2022.

* Purchase share increased in Q2 2022, reflecting the shift from a refinance market, while conventional loan share remained essentially unchanged.

* Although FHA share increased slightly in Q2 2022, defects declined significantly in this category over the previous quarter. Conversely, VA and USDA defects increased remarkably despite only modest gains in review share, with VA defects more than doubling from the previous quarter.

"The geopolitical and macroeconomic events surrounding Q2 2022 are most certainly the driving factors behind the increase in the overall critical defect rate past the 2% threshold. While the Income/Employment category improved tremendously this quarter, significant defect increases in the Loan Documentation, VA and USDA categories are cause for concern," said ACES Executive Vice President Nick Volpe.

Findings for the Q2 2022 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"With interest rates skyrocketing and severe declines in volume and profitability, Q2 2022 was the perfect storm for the mortgage industry. The market disruption combined with increased competition certainly created ample opportunity for loan defects, hence the increase in Q2r's overall critical defect rate," said ACES CEO Trevor Gauthier. "The takeaway for lenders moving forward is to double down on quality control and risk mitigation to protect the volume they can capture and ensure buyback requests don't diminish profits."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;
* 8 of the top 10 loan servicers;
* 11 of the top 30 banks; and
* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles

ACES Quality Management Upgrades ACES CONNECT® to Enhance Communication, Collaboration on Quality Control Findings

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced it has enhanced its proprietary ACES CONNECT portal to extend its flexibility and user control capabilities. This enhancement allows ACES administrators to create custom user roles and assign permissions for those roles to fit the needs of their organization. Users can build roles based on granular permissions related to the loan and exception communication process, thus simplifying group management and settings within the portal through the ACES Quality Management & Control® software platform.

"Our commitment to improving loan quality through our industry-leading technology and exemplary customer service is never satisfied. We continuously keep our ears open and our noses to the grindstone to ensure we're constantly delivering the tools and the knowledge our clients need to support their quality control programs, regardless of whether those efforts are managed internally or externally," said CEO Trevor Gauthier. "This enhancement was a direct result of listening to our clients' needs and making the necessary advancements to our technology to improve communication and collaboration on QC activities."

Launched in May 2022, ACES CONNECT provides enhanced productivity and boosts collaboration in resolving loan defects, requesting or supplying additional documentation, answering questions and concerns and tracking communications within the organization and externally with third parties. Through the portal, users can self-remediate audit findings, access reporting and trending data, review audit documents and manage corrective action plans in coordination with their organization's risk department. In addition, ACES CONNECT provides users with access to the ACES QC reporting to provide easy-to-view reporting for senior management along with any designated third parties. To learn more about ACES CONNECT, request a demo.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles, Software

Mortgage Servicing Start-Up Valon Selects ACES Quality Management & Control to Drive QC Operations

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that mortgage lending and servicing start-up Valon has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support the company's mortgage servicing quality control (QC) audits, completing implementation within 28 business days.

"What's unique about Valon is we're both a tech company and a mortgage servicer. We've grown tremendously since our inception in 2019 and are projecting additional growth of 150% this year. As we scale internal operations to keep pace with that growth, having strong controls in place is extremely important to ensure we're operating compliantly and responsibly," said Christi Weber, Senior Director, Operations Enablement and Quality at Valon. "We identified ACES as one of the key leaders in the mortgage QC space and a partner that could help us implement a robust quality program that could keep up with a much larger book of business."

"With the platform's extensive compliance coverage at all levels and the fact that ACES is constantly optimizing the platform and monitoring the compliance landscape, we knew we could derive a ton of value from the system in a very short period," Weber added. "We're a very data-focused company, and ACES provides us with a wealth of data that we can analyze to look for trends and see how those affect certain subsets of our portfolio."

"Compliance and quality control automation are vital contributors to the success of today's mortgage companies. We've built ACES to enable businesses to swiftly meet mortgage compliance requirements and navigate changes while providing powerful business insights," said ACES CEO Trevor Gauthier. "Tech-forward companies like Valon are realizing the value of investing in quality control and risk management tools from the outset and, thus, setting themselves up for long-term success."

About Valon:

Valon is a residential mortgage servicer and lender on a mission to empower every homeowner with ease, security, and financial know-how. Valon is focused on creating a new homeownership experience through its mortgage servicing tools, lending products, and team of experts. For more information, visit https://valon.com.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles, Reports and Studies

Critical Defect Rate Declined in Q1 2022 Per ACES Quality Management Mortgage QC Industry Trends Report

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the first quarter (Q1) of 2022. The latest report analyzes post-closing quality control data derived from ACES Quality Management & Control® software.

Notable findings from the Q1 2022 report include:

* The overall critical defect ended Q1 2022 at 1.93%, representing a .02% decline from Q4 2022.

* Declining volumes have helped stabilize lender processes, keeping defects at bay, but signs are starting to emerge that the credit box is widening in the hunt for volume.

* Defects in the Income/Employment category continue to remain high.

* The share of appraisal-related defects fell in Q1 2022 after rising in the prior quarter, but signs indicate lenders should pay special attention to this area going forward.

* Purchase and refinance shares remained unchanged from the prior quarter. Conventional loan share continued its multi-quarter trend of decline, with FHA loans filling the void and VA loan share also on the rebound.

* Purchase defects increased specifically I the FHA category, which is expected given purchase loans' dominance in review share and the increase in FHA loans.

"Despite an overall decline in the critical defect rate for Q1 2022, the Income/Employment category remains a glaring problem. Lenders are finding this area a difficult one to rectify, and with staffing changes and new products coming online, it is more important than ever that QC managers get granular findings and feedback to their production group," said ACES Executive Vice President Nick Volpe. "Additionally, as lenders expand the credit box to win the fight for volume, they must be careful not to stretch too far and further exacerbate defects in this category."

Findings for the Q1 2022 ACES Mortgage QC Industry Trends Report are based on post-closing quality control data derived from the ACES Quality Management and Control® benchmarking system and incorporate data from prior quarters and/or calendar years, where applicable. All reviews and defect data evaluated for the report were based on loan audits selected by lenders for full file reviews.

"While the defect increases in three of the four 'core underwriting' categories are cause for concern, it was not all 'doom and gloom' for Q1 2022. Out of the 11 primary loan defect categories ACES tracks, five showed considerable improvement over last quarter, and none more so than the Documentation category, which dropped 37% from 14.57% to 9.09," added Volpe. "This is a tangible example of the importance of quality control reporting. With quality control and quality assurance testing, lenders can course correct and improve the overall quality of their mortgage originations."

Mortgage QC Industry Trends Reports are available for download, free of charge, at https://www.acesquality.com/resources/reports.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles, Software

Financial Center First Credit Union Selects ACES Quality Management & Control to Improve Consumer Loan Quality

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Financial Center First Credit Union (FCFCU) has selected ACES' flagship audit platform ACES Quality Management & Control® Software to support quality control (QC) audits for FCFCU's consumer lending channels.

"As a credit union, delivering value back to members is of the utmost importance, and part of that equation is ensuring loan quality is of the highest standards," said ACES CEO Trevor Gauthier. "ACES enables FCFCU to easily assess and improve the quality of its consumer lending production, thus upholding its commitment to excellence in member service."

ACES supports FCFCU's quality assurance, quality control and internal audit processes across all its consumer lending channels. ACES flexible technology allows FCFCU to track loan quality and effectively and quickly identify, communicate and remediate exceptions with ease.

"ACES has significantly improved the ability of our internal quality assurance program to identify, communicate and remediate exceptions quickly for both new member accounts and our consumer lending division," said Jennifer Rue, chief risk officer at FCFCU.

About FCFU

For 69 years, Financial Center First Credit Union has been serving its members and the community of Central Indiana. FCFCU is a member-owned, not-for-profit, co-operative whose members receive financial benefits in the form of lower loan rates, higher savings rates, and lower fees than banks. For more information, visit https://www.fcfcu.com/.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Awards and Honors, Business, Free News Articles

ACES Quality Management’s Sharon Reichhardt selected as a 2022 Insider by HousingWire Magazine

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced Executive Vice President of Operations Sharon Reichhardt has been honored by HousingWire magazine in its annual Insiders awards program.

"Each year, the HW Insiders award represents a versatile group of unsung heroes who are vital to the smooth functioning of their organizations," HousingWire Editor in Chief Sarah Wheeler said. "While they may operate behind the scenes, the tireless work of these honorees has a huge impact on the larger housing ecosystem. We are honored to recognize this impressive group of industry experts."

HousingWire selected Reichhardt for this year's Insiders award based on her leadership and contributions to the ACES Client Success team. As a former ACES client, Reichhardt has leveraged her unique perspective to develop client-centric, scalable solutions that drive long-term organizational success. Her former hands-on experience as an ACES administrator also contributed to the development of the Certified ACES Administrator Program (CAA), which was announced in late May at the inaugural ACES ENGAGE event.

"From her alignment with our customers' needs and subsequent delivery of functional improvements to the ACES platform to her willingness to mentor everyone around her, Sharon is a valued member of the ACES team," said ACES CEO Trevor Gauthier. "Having been in our clients' shoes, she brings a level of empathy and camaraderie to those interactions, which makes our clients feel that she's one of them and endears her that much more to them."

To view the complete list of winners, visit http://housingwire.com/.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 1 of the top 3 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

About HousingWire:

HousingWire is the most influential source of news and information for the U.S. mortgage and housing markets. Built on a foundation of independent and original journalism, HousingWire reaches more than 70,000 newsletter subscribers daily and 1 million unique visitors each month and has more than 5,000 members and event attendees. Visit www.housingwire.com or www.solutions.housingwire.com to learn more.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles

ACES Quality Management Executives selected to speak at Mortgage Bankers Association’s 2022 RMQA Conference

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced Executive Vice President of Compliance Amanda Phillips and Executive Vice President of Operations Sharon Reichhardt have been selected to speak at the upcoming Mortgage Bankers Association's (MBA) Risk Management, Quality Assurance and Fraud Prevention Forum (RMQA) taking place September 11-13 in Nashville, Tenn.

Phillips will moderate "Examining Trends in Fair Housing, Fair Lending and Fair Servicing Compliance" on Tuesday, Sept. 13, from 9:45 a.m. to 10:45 a.m. CT, which will focus on trends related to regulations across the industry to help lenders make the necessary adjustments and ensure compliance.

Reichhardt will also present on Tuesday from 11 a.m. to noon CT as part of the panel discussing "Using Data to Stop Today's Fraud Schemes." This session will focus on the data lenders should be examining, collection methods for obtaining that data and how to analyze the data to determine the best means of stopping today's fraud schemes.

"The ACES team is extremely proud to have two of our best and brightest internal experts speak at this year's RMQA," said ACES CEO Trevor Gauthier. "Amanda and Sharon are both highly regarded members of the ACES team and outstanding thought leaders, each possessing a wealth of knowledge in their respective fields. I look forward to hearing them share their insights and expertise with the mortgage industry's compliance and quality control professionals."

ACES is a Platinum sponsor for this year's RMQA conference. To learn more about ACES' suite of mortgage quality control and risk management tools, visit them at tabletop No. 5 during the conference or schedule time to meet with the team at sales@acesquality.com.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 4 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Free News Articles, Software

ACES Quality Management Updates Reporting Library to Incorporate Recent Guidance by Fannie Mae

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that it has enhanced its reporting library within its flagship audit platform ACES Quality Management & Control® Software to help align with recent mortgage quality control (QC) reporting recommendations issued by Fannie Mae.

"ACES has utilized Fannie Mae's loan defect taxonomy for years to help lenders better understand the quality of their production," said ACES CEO Trevor Gauthier. "With the addition of these new reports, our clients can now align both their defect categorization and defect reporting with Fannie Mae's expectations, demonstrating an additional commitment to meeting Fannie Mae's QC directives."

These recommendations, which were outlined during the Nov. 10, 2021, Fannie Mae Boot Camp webcast, advised lenders to utilize the following three levels of reporting to ensure the effective management of their QC programs:

* Senior management;

* Middle management; and

* Front-line staff.

Fannie Mae also recommended that lenders tailor these reports to reflect the needs and concerns of each audience and the frequency of publication. General areas that all reports should include are as follows:

* Summarized and trending results;

* Compliance- versus credit-related defects; and

* Action plan reporting.

In addition to adding these reporting capabilities to the ACES platform, the ACES reporting team is working on additional reporting functionality to support the Fannie Mae QC Calibrations. To learn more about Fannie Mae's QC reporting recommendations, access the Boot Camp recordings at https://fanniemae.qumucloud.com/portals/bootcamp2021/home or visit https://singlefamily.fanniemae.com/media/31646/display to read the June 2022 edition of the Fannie Mae Quality Insider on "Strengthening Your QC program: QC Reporting."

ACES featured some of these news reports in the recent HousingWire webinar, "QC Trends and How to Prepare for Next Generation GSE Reporting."

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 4 of the top 5 and more than 50% of the top 50 independent mortgage lenders;

* 7 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 1 of the top 3 credit unions in the USA.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022