Business, Free News Articles, Software

LBA Ware’s LimeGear integrates with Experience.com to turn customer satisfaction scores into actionable business intelligence for mortgage lenders

MACON, Ga. -- LBA Ware™, a leading provider of incentive compensation management (ICM) and business intelligence (BI) software solutions for the mortgage industry, today announced it has partnered with Experience.com, home of the world's most impactful Experience Management Platform (XMP), to provide customers with a dynamic way to track customer satisfaction as a key performance indicator (KPI) in LBA Ware's LimeGear™ BI platform. The customer satisfaction KPI allows lenders to measure the customer experience as rated by borrowers, co-borrowers, real estate agents and other parties to a loan across the home financing journey and incorporate it into the performance evaluations of branch locations and individuals across the lending organization.

"With this integration, our customers will gain a more well-rounded view of their organization's performance through customer feedback," said LBA Ware Founder and CEO Lori Brewer. "It's not always easy to convert customer feedback into actionable data, but by working with Experience.com, LBA Ware has found a way to not only standardize the data, but also to allow lenders to customize which data points to track and when to track them. With more than 100 trackable KPIs available in LimeGear, lenders have the ability to gather a data-driven view across almost every part of their organization."

The customer satisfaction KPI resides within LimeGear's visually intuitive performance management dashboard. Because LBA Ware's partnership with Experience.com tracks customer feedback surveys by loan number, lenders can tie customer experience to performance scorecards for loan officers, processors, branch locations and more. As with LimeGear's other KPIs, lenders can assign a relative weight to the customer experience metric as part of an overall performance score. Role-based scorecards provide an at-a-glance view of how employees rank among their peers for volume, units and other configurable conditions.

"Nearly every lender deploys some kind of post-close survey to track customer satisfaction, but many lack a way to integrate the results into business intelligence," said Experience.com SVP of Partnerships Craig Pollack. "For lenders currently measuring the performance of loan officers and other team members purely on volume and profitability metrics, there is often a blind spot of including customer satisfaction as a trackable metric. This integration removes that blind spot and gives lenders a look at the bigger picture of performance as well as the ability to refine future customer satisfaction surveys as the picture comes into focus."

LBA Ware will be joined by Experience.com Vice President of Financial Services Kristin Messerli in LBA Ware's upcoming webinar, The Myths that Keep Millennials from Buying: Data-Driven Direction for Growing Your Share of America's Largest Homebuyer Market, which takes place October 6, from 1-2 pm ET. Registration is now open and required to attend.

About LBA Ware™:

LBA Ware is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, more than 100 lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations. A 2020 Inc. 5000 fastest-growing private company, LBA Ware is headquartered in Macon, Georgia. For more information, visit https://www.lbaware.com.

About Experience.com:

We believe that experience is everything. Amazing experiences create customers for life, and poor ones destroy brands and businesses. That's why Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodrich & Rosati. For more information, visit https://www.experience.com or call +1 (888) 701 4512.

Twitter: @LBAWare @experience__com #mortgagedata #digitalmortgage #mortgagelending

Related link: https://go.lbaware.com/

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Business, Free News Articles, Software

AmCap Home Loans Selects LimeGear by LBA Ware to Fuel Productivity with Turnkey Business Intelligence (BI)

MACON, Ga. -- LBA Ware™, a leading provider of incentive compensation management (ICM) and business intelligence (BI) software solutions for the mortgage industry, today announced that AmCap Home Loans (AmCap) has implemented LBA Ware's LimeGear™ BI platform across its 143 branch locations. AmCap also uses LBA Ware's ICM platform CompenSafe™ to manage incentive pay for its 600 loan originators.

AmCap is a Houston-based independent mortgage bank that produced $4.4 billion in loan volume in 2020. As a licensed lender in 43 U.S. states, AmCap adopted LimeGear to empower employees to better utilize its production data and make data-driven decisions in near real-time.

"As a mortgage lender, we generate so much data that even several talented analysts can't derive actionable intelligence in a timely manner by manually combing through and restructuring it. With LimeGear's dashboard, I get meaningful insights in ten minutes that would normally take several days of sifting through Excel spreadsheets," said AmCap Chief Analytics Officer Matt Stokes. "LBA Ware has done their research. They're mortgage people, they know what key performance indicators and insights we need to accomplish our business goals, and they've built it all for us in LimeGear."

LimeGear promotes mortgage lender productivity and efficiency with turnkey mortgage business intelligence. Visually intuitive dashboards quickly give lenders a high-level overview of critical insights with the ability to drill down into key performance indicators (KPIs) such as funded volume, fall-out rate, turn time and loan revenue. Stokes identified LimeGear's machine learning model, Propensity to Fund, which predicts the likelihood of a loan application to fund within 90 days as his most heavily relied-on feature. The volume-forecasting capability of Propensity to Fund enables lenders to more efficiently manage warehouse lines of credit.

"In today's high-volume environment lenders need timely insights that enable them to measure performance, zero in on profitability and maximize productivity," said LBA Ware Founder and CEO Lori Brewer. "LimeGear delivers these insights with turnkey dashboards and reports, no developer required."

About LBA Ware™:

LBA Ware is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, more than 100 lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations. A 2020 Inc. 5000 fastest-growing private company, LBA Ware is headquartered in Macon, Georgia. For more information, visit https://www.lbaware.com.

About AmCap Home Loans:

At AmCap, we believe in raising the standard of mortgage lending. Since 2007, we've experienced steady and continuous growth, which we attribute to our innovative, modern business practices and one simple philosophy - making good loans to good borrowers.

In order to continue our legacy as a fiscally strong company dedicated to doing right by our employees and our customers, we're constantly seeking new tools, new products and new opportunities to advance the interests of the loan officers and homebuyers with whom we work. With our flexible approach to lending and aggressive pursuit of improvement, AmCap is creating a better home buying experience every day.

Twitter: @LBAWare #LimeGear #BI

Related link: https://go.lbaware.com/

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Business, Free News Articles

LBA Ware Recruits Kim Schnieders to Propel Sales Strategy, Accelerate Rapid Business Growth Among Mortgage Bankers

MACON, Ga. -- LBA Ware(TM), a leading provider of incentive compensation management (ICM) and business intelligence (BI) software solutions for the mortgage industry, announced today it has hired sales executive Kim Schnieders as senior sales consultant. Schnieders will support the expansion of LBA Ware's business development strategy during its rapid growth, driving revenue and supporting the influx of mortgage lenders implementing its award-winning technology.

With more than 20 years in C-Suite sales and account management, Schnieders brings to LBA Ware acute insight from her experience in the mortgage and technology sectors. Previously a sales and business development executive with mortgage risk management and compliance services provider MQMR, Schnieders has a proven track record of success managing sales cycles from lead generation to contract execution to help companies increase market share and revenue growth. Schnieders has also held management- and executive-level positions at QuestSoft, Calyx Software and Bank of America.

"Our industry is built on trust and collaboration, so Kim's ability to forge strategic partnerships and champion sales immediately caught our eye," said LBA Ware Founder and CEO Lori Brewer. "We proudly entrust her to nurture our client relationships, cultivate new opportunities and deliver on LBA Ware's excellent client experience standards."

In her new role, Schnieders will identify and capture strategic client accounts matching LBA Ware's key business objectives, expanding reach and demand for its LimeGear(TM) and CompenSafe(TM) products. Developed specifically for the mortgage industry, CompenSafe is an automated ICM platform that bridges the gap between lenders' loan origination and payroll systems to eliminate manual data entry and provide actionable insight into staff performance and profitability. LimeGear is a turnkey business intelligence platform that enables mortgage lenders to deploy unified data strategies across their organizations for actionable insights into productivity and efficiency.

"Learning to think like a mortgage banker is the obvious secret to earning their trust, so I have made it my mission to dive deep into what matters most to my clients," said Schnieders. "Lending executives need visibility into analytics central to their success, such as LO performance and problems looming in their loan pipelines. I am thrilled to be part of an organization that is committed to supporting lenders' drive for operational excellence."

About LBA Ware(TM):

LBA Ware is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, more than 100 lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations. A 2020 Inc. 5000 fastest-growing private company, LBA Ware is headquartered in Macon, Georgia. For more information, visit https://www.lbaware.com/.

Twitter: @LBAWare #mortgageindustry #mortgagetechnology #mortgagelending #peoplemovers

Related link: https://go.lbaware.com/

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Business, Free News Articles, Software

LBA Ware Recruits Fintech Data Expert Matt Semrad to Build Predictive Analytics for LimeGear BI Platform

MACON, Ga. -- LBA Ware™, a leading provider of incentive compensation management (ICM) and business intelligence (BI) software solutions for the mortgage industry, has hired veteran fintech executive and data analytics expert Matt Semrad to enhance its BI platform LimeGear with predictive loan production analytics and machine learning.

In partnership with LBA Ware, Semrad is developing predictive models and machine learning algorithms that can be used to forecast loan volume and predict which of a loan originator's applications are likely to convert to closed loans. The loan volume forecasting model will help lenders with weekly and monthly capacity planning and warehouse line management. The propensity-to-close model will enable mortgage lenders to take proactive measures to maximize staff efficiency and close more loans.

"When it comes to building predictive algorithms, data quality is everything," said Semrad. "Because LBA Ware has comprehensive, high-fidelity data sets and understands the needs of the industry, we can develop predictive models and forecasts that are laser-focused on creating value for mortgage lenders."

"As a data analytics expert and veteran fintech executive, Matt has the perspective and skill to develop powerful predictors of mortgage business performance," said LBA Ware Founder and CEO Lori Brewer. "I look forward to working with Matt to deliver uniquely valuable intelligence that helps our clients run their businesses optimally."

Prior to partnering with LBA Ware, Semrad spent more than a decade as COO, CIO and SVP of Equifax's (NYSE:EFX) Workforce Solutions and Enabling Technologies divisions. Previously, he served as COO of Appro Systems, a provider of loan origination software, where he doubled company revenue and led the company's $92 million acquisition by Equifax.

Semrad also served as vice president at multinational conglomerate Hitachi (OTCMKTS: HTHIY) and as senior vice president at global information technology service and consulting company Atos (OTCMKTS: AEXAY). Semrad holds a master's degree in mechanical engineering and is currently pursuing a master's degree in analytics at the Georgia Institute of Technology.

About LBA Ware:

LBA Ware™ is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations. A 2019 Inc. 5000 fastest-growing private company, LBA Ware is headquartered in Macon, Georgia. For more information, visit https://lbaware.com.

Twitter: @LBAWare #mortgageindustry #mortgagetechnology #mortgagedata #BI #fintech

*LOGO link for Media: https://www.Send2Press.com/300dpi/19-0923s2p-lbaware-300dpi.jpg

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Business, Free News Articles

LBA Ware Taps Data and Analytics Product Expert Brian Jordan as Director of Product Management

MACON, Ga. -- LBA Ware(TM), a leading provider of incentive compensation management (ICM) and business intelligence software solutions for the mortgage industry, has tapped financial data and analytics industry expert Brian Jordan as director of product management. Jordan was hired to enhance and expand LimeGear, LBA Ware's recently launched turnkey business intelligence (BI) platform.

Jordan possesses 13 years' product experience at global data aggregation and analytics firms serving the banking and financial services sectors. Immediately before joining LBA Ware, Jordan was a lead product manager at LexisNexis Risk Solutions, where he worked to provide strategic technical services for Quod, a pioneering credit bureau formed by Brazil's top-five banks focused on risk management and fraud prevention, intended to serve as a model for financial institutions of the future. Previously, Jordan held positions at Global Data Company (now Trulioo), a Vancouver-based global identity verification provider, and Zoot, a global provider of advanced loan origination, acquisition and decision-management solutions for financial institutions.

"Brian has extensive, industry-specific experience in data and analytics and a successful track record leading the development of complex and innovative fintech products," said LBA Ware Founder and CEO Lori Brewer. "He brings a valuable skill set to LBA Ware that will drive client-focused growth to our LimeGear business intelligence platform."

"Throughout my career, I've witnessed how quality business intelligence helps organizations achieve tremendous results," said Jordan. "LBA Ware's industry expertise combined with its passion for enhancing lender performance is unparalleled. I look forward to helping the team expand LimeGear to transform the performance of its mortgage lending clients."

About LBA Ware(TM):

LBA Ware is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations. A 2019 Inc. 5000 fastest-growing private company, LBA Ware is headquartered in Macon, Georgia. For more information, visit https://lbaware.com.

*PHOTO link for media: https://www.Send2Press.com/300dpi/20-0708s2p-brian-jordan-300dpi.jpg

Twitter: @LBAWare #PeopleMovers #mortgageindustry #newhires

Related link: https://go.lbaware.com/

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Business, Free News Articles, Software

LBA Ware Taps Silicon Valley Talent Veronica Mahler to Roll Out LimeGear BI Platform

MACON, Ga. -- LBA Ware™, a leading provider of incentive compensation management (ICM) and business intelligence software solutions for the mortgage industry, has brought on Silicon Valley talent Veronica Mahler as business analyst. Mahler was hired to support the spring release of LBA Ware's turnkey business intelligence (BI) platform, LimeGear, by supporting post-implementation client experience in partnership with LBA Ware's client success team.

Mahler possesses 12 years' experience in customer and client advocacy spanning training, project management and relationship building. Immediately before joining LBA Ware, Mahler served as program manager at Fair, a billion-dollar startup and payment-based, used-car leasing app. At Fair, Mahler supported company growth by scaling its Phoenix-based customer service center from two to 35 agents in just four months and managing the program for hundreds of agents across three sites.

"Veronica has helped scale tech startups from stealth mode through series-C funding - a skill set that will serve LBA Ware and our clients alike as we expand our product suite with the rollout of LimeGear," said LBA Ware Founder and CEO Lori Brewer. "Her energy and experience is a great addition to the team and will help lenders tap into the full potential of their operational and production insights."

"I am passionate about helping customers accomplish their business goals and maximize the value they obtain from the tools and services in which they have invested," said Mahler. "LBA Ware's commitment to driving lender performance is highly compatible with my professional values."

About LBA Ware™:

LBA Ware is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations. A 2019 Inc. 5000 fastest-growing private company, LBA Ware is headquartered in Macon, Georgia.

For more information, visit https://lbaware.com.

Twitter: @LBAWare #PeopleMovers #mortgageindustry #newhires

*PHOTO link for media: https://www.Send2Press.com/300dpi/20-0219s2p-LBA-Ware-Veronica-Mahler-300dpi.jpg
*Photo caption: Veronica Mahler to Roll Out LimeGear BI Platform.

Related link: https://go.lbaware.com/

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Business, Free News Articles, Software

LBA Ware Onboards Chris Gassel as Strategic Sales Specialist to Support Release of LimeGear Business Intelligence Platform

MACON, Ga. -- LBA Ware(TM), a leading provider of incentive compensation management (ICM) and business intelligence software solutions for the mortgage industry, has appointed Chris Gassel as strategic sales specialist. Gassel was brought on board to support the release of LBA Ware's highly anticipated, turnkey business intelligence (BI) platform, LimeGear.

Gassel brings to bear a successful 14-year career in the residential and commercial real estate industries. Prior to joining LBA Ware, Gassel served as a loan officer at such independent mortgage banks as USA Mortgage and Paramount Bank. Before that, Gassel oversaw the development and management of hotel franchises as vice president of development for Brimark Builders. Gassel spent his early career as a commercial real estate agent at Central Realty.

"As a former originator, Chris has first-hand knowledge of the challenges faced by today's lenders, making him ideally suited to introduce lenders to LimeGear's transformative BI capabilities," said LBA Ware Director of Business Development Finn Klemann. "I look forward to working in partnership with Chris to improve our customers' ability to draw insights from their own data and help them build strategies that use this knowledge to produce better operational outcomes."

"I have long been an advocate for leveraging analytics to better understand critical sales performance intelligence, such as referral sources and pull-through rates," said Gassel. "I share LBA Ware's belief that data drives performance and am thrilled to be part of the team."

About LBA Ware(TM):

LBA Ware is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations. A 2019 Inc. 5000 fastest-growing private company, LBA Ware is headquartered in Macon, Georgia. For more information, visit https://lbaware.com.

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Business, Free News Articles, Product Launches, Software

LBA Ware to Debut LimeGear Live from the Digital Mortgage Conference Main Stage

MACON, Ga. -- LBA Ware(TM), a leading provider of incentive compensation management (ICM) and performance management software and solutions for the mortgage industry, will debut LimeGear, a turnkey business intelligence (BI) platform at Source Media's Digital Mortgage Conference on Tuesday, September 24, live from the event's main stage during demo session #4, which begins at 8:55 a.m. LimeGear is designed to help mortgage lenders leverage their data in a more consistent, insightful, and actionable way.

Utilizing LBA Ware's proprietary data integration solution, LimeGear will help improve visibility and collaboration between corporate executives, branch managers, loan originators, and operations teams. The modular-based platform provides out-of-the-box dashboards and reports to improve the productivity and efficiency of the entire lending organization.

With LimeGear:
* Loan originators can build stronger relationships with referral sources and track which lead sources provide the most return on investment. Sales teams also gain a workable pipeline, with alerts and notifications configurable to user preferences, helping them stay out of the dark and close loans faster.
* Branch and area managers can zero in on profitability and identify bottlenecks with enhanced reporting that drills-down into the loan- and employee-level details. Configurable key performance indicators and balanced scorecards make it easier for management to incentivize performance.
* Leadership can define strategic goals, best practices and expectations then track attainment to easily identify who is doing what and how well.

LBA Ware's incentive compensation management platform CompenSafe(TM) is also integrated with LimeGear, providing lenders advanced reporting and analytics into their largest expense, loan commissions.

"LimeGear was engineered and designed specifically for the producers and managers who are closest to the action and strapped for real-time information on their loans and employee performance," said LBA Ware Founder and CEO Lori Brewer. "Solving the vexing challenges that have lingered in the mortgage industry, wasting lenders' time for years, is not rocket science - but it requires listening to hundreds of lender requests, which is what we have done while building CompenSafe over the last decade."

"We built LimeGear to be an off-the-shelf, low maintenance platform that can be rolled out across the organization without expensive user license fees. This makes us very different in the BI space," added Brewer.

LBA Ware is a demo sponsor of the fifth annual Digital Mortgage Conference and is exhibiting at kiosk K511. For more information about LimeGear, visit https://lbaware.com/limegear.

About LBA Ware(TM)
LBA Ware is a leading provider of cloud-based software for mortgage lenders. Since 2008, LBA Ware has been on a mission to help mortgage companies reach new heights with software that integrates data, incentivizes performance and inspires results. Today, lenders of all sizes, including some of the nation's top producing mortgage companies, use LBA Ware's award-winning technology to enhance lender experiences and maximize the human potential within their organizations.

A 2019 Inc. 5000 fastest growing private company, LBA Ware is headquartered in Macon, Ga. For more information, visit https://lbaware.com.

Twitter: @LBAWare @NatMortgageNews #DigitalMortgage19

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Advertising and Marketing, Awards and Honors, Business, Free News Articles

LBA Ware Director of Marketing Kelley Mangel Recognized as a 2019 HousingWire Insider

MACON, Ga. -- LBA Ware(TM), provider of the leading automated compensation and sales performance management platform for mortgage lenders, today announced that Director of Marketing Kelley Mangel has been named a recipient of the 2019 HousingWire HW Insiders Award. This marks the fourth year that HousingWire's Insiders Award program has recognized the "unsung heroes propelling their companies to success."

As LBA Ware's chief communicator, Mangel has been essential to the company's evolution from a little-known Georgia startup to a high-visibility industry influencer and market success. Hired as LBA Ware's sixth team member and first "non-technical" employee, Mangel developed the LBA Ware brand from scratch and executed the company's first marketing plan. Today, Mangel oversees all of LBA Ware's branding and corporate identity initiatives in addition to assuming the role of lead product designer for the firm's highly-anticipated product, LimeGear, which will debut at Source Media's Digital Mortgage conference in September.

"Kelley has made essential contributions to the growth and success of LBA Ware," said company Founder and CEO Lori Brewer. "She is both a strong leader and a standout team player, and her keen marketing sensibility has helped shape the LBA Ware brand and user experience. Her attitude and drive to succeed has permeated our entire culture."

"Our Insiders grow more difficult to choose each year as their talent and impact on the mortgage and real estate industry continue to blow us away," said HousingWire Associate Editor Kelsey Ramírez. "This year's winners are truly the secret weapons of their industry. They continue to push their companies to greatness and move markets forward."

This year's annual HW Insiders Award program recognized 50 professionals working in various sectors of the housing economy, including mortgage lending, servicing, investing and real estate. Winners were peer-nominated and selected by HousingWire's editorial board based on candidates' accomplishments in the last 12 months.

The full list of HW Insiders Award winners can be viewed in the September edition of HousingWire magazine or online at https://www.housingwire.com/articles/49941-here-are-housingwires-2019-insiders.

About LBA Ware

Founded in 2008, LBA Ware's mission is to inspire opportunity by delivering solutions that are essential to the way mortgage companies operate. We are a trusted partner and play a key role in our clients' success by enabling them to motivate, incentivize and better leverage the human potential within their organizations. Our applications automate traditionally manual business processes for which an existing software solution does not exist, empowering lenders to create an integrated software environment that maximizes their productivity and operational efficiency. For more information about LBA Ware and our software solutions, visit https://lbaware.com.

Twitter: @LBAWare @HousingWire #digitalmortgage #2019HWInsiders

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