Tag: ZenDesk

SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has opened a comprehensive, digital help center in its continuing efforts to enhance client support. The help center is part of Zendesk, a customer service platform IDS converted to in May 2019 to streamline the support process.

SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has converted its customer service platform to ZenDesk. The move is designed to better serve IDS customers and help the firm maintain its commitment to responding to all customer inquiries and requests effectively and efficiently.