Business, Free News Articles, Reports and Studies, Restaurant, Hotel and Hospitality

Kiosk and Menu Board News from the Kiosk Association (KMA)

​DENVER, Colo. -- Kiosk Association News - Menu Boards & Kiosks: News on Shake Shack, Panera's, Wendy's and BurgerFi. See information on tradeshows this week including DSE, IAAPA and Smart City Expo in Barcelona.

News 11/12/2022

* Mobile portable kiosk - Easy ship, easy setup, easy location

* Ticketing and wristband kiosks at IAAPA this week

* POS Market Report - Who uses what...

* Panera AI Drive Thru Proof of Concepts in NY review (see Deep Dive)

* Shake Shack - iPad kiosks coming to all

* Child Support Bill Payment

* Why and How of Accessible Kiosks Whitepaper

* Wendy's POS Case Study for franchisees

AVIXA Articles

* Curved Display Case Study 22Miles & Nanolumens - Video

* Latest update on iPads and small format for restaurants, healthcare & transportation

* Cosmopolitan Hotel Lobby Case Study with video

* Menu Board Technical Considerations

* BurgerFi ROI Case Study

* Enhancing C-Store Experience

* Digital Menu Boards - McDonald's & Coates


I tested out Panera's new 'automated' drive-thru and now I think every fast food chain should use it -- An Alexa-type conversational order-taking AI for the drive-thru with lots of pics, but oddly no audio. Will multi-lingual capability be added? We've asked.

This coming week is a busy tradeshow week with DSE in Vegas (we are in 617, use KMN20 for a free pass. See cloud services for 3 different SOC systems, self-order countertops, an outdoor digital sidewalk marquee, and a dual 55 outdoor menu board. In Florida, there is the huge IAPPA show with all types of ticketing, and finally Smart City Expo in Barcelona.

The deadline for comments for the U.S. Access Board ANPRM is next week (21st) as well.



For more information contact or visit

Since 1996 for 26 years. For a list of all verticals visit The Industry Group.

Thanks to the companies whose support makes this possible. Contact Craig to join them.

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Business, Free News Articles, Reports and Studies, Restaurant, Hotel and Hospitality

Almost 30% of Restaurateurs Want to Change Their POS Provider, Says Survey

PHOENIX, Ariz. -- This week, released its 2022 POS Survey Report. The survey asked over 800 independent restaurant owners to rate and comment on their POS systems' installation and operational costs, system and contract characteristics, and their satisfaction with POS features and support.

A lot has changed since the POS Survey was last conducted in 2017. Here are some key takeaways from this year's survey:

* The ten most popular brands account for over three quarters of the market. Toast and Square were the most popular POS brands, a significant shift from 2017 when Aloha and Micros were the industry leaders.

* POS system upfront costs have fallen more than 30% since 2017, as today's restaurateurs are spending an average of only $9,289 to get up and running with their systems. On the other hand, monthly fees have increased by 274% to $379 on average over that same period.

* The growth in monthly subscriptions is due in part to flexibility in contract length in exchange for limitations on credit card processing. Almost half of those surveyed said they are locked into using their system's credit card processor.

* 61% of respondents report that they use one or more handheld devices in their operations compared with only 27% five years ago.

* Many survey takers say that they do not use many of their POS's features because they are hard to implement or operators lack the time and support to get the necessary training.

* Respondents are disappointed by the support they receive from their providers. In the 2017 survey, 84% of respondents were satisfied with vendor support but in the most recent survey, that proportion dropped to 69%. One restaurateur told us: "The phone support is terrible. You wait on hold for an hour just to speak with someone who is learning the system. Super frustrating all around."

* Challenges like these are driving about 30% of those surveyed to consider switching their POS provider within the next year.

The 2022 POS Survey provides valuable insights for those restaurateurs looking for a new POS system or wanting to make a change. POS providers will find that the survey gives them a wealth of data and straight-from-the-user comments that can help them improve their systems and services as well as attract new customers.

Explore the full survey results at

About is a community of independent restaurant owners. With more than 69,000 members since 1998, serves a worldwide member base that operates in more than 160 countries. members represent a wide range of restaurant concepts of all sizes, with over 35% of members operating multiple locations. Learn more:, 20235 N. Cave Creek Rd., Suite 104, Phoenix, AZ 85024.

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Advertising and Marketing, Business, Free News Articles, Restaurant, Hotel and Hospitality, Software

Engage By Cell Announces Rebrand of Divisions

SAN FRANCISCO, Calif. -- Today, Engage by Cell announces the rebranding of former divisions Guide by Cell, Give by Cell, and Train by Cell to create a cohesive and clear client experience. Engage by Cell has served as a catchall for the growing divisions under the "by Cell" umbrella for years and will now serve as the company's sole iteration.

The tech company will release a new website,, updated services, and a fresh vision for user-friendly mobile tools in a variety of domestic and international organizations.

Engage by Cell has grown to serve healthcare, education, nonprofit, government, occupational safety, enterprise, cultural, and several other industries.

This rebrand will encompass the core technologies: Text Messaging, Mobile Web Apps, GPS Wayfinding, Call Services, Payment Processing, and Digital Cards. These platforms may work together or independently to create the desired client experiences.

"With the tech and mobile world booming, we are constantly upgrading services and adding new platforms. Our new organizational structure will allow us to offer a cohesive, unified front moving forward," says David Asheim, Founder and Chief Executive Officer of Engage by Cell.

About Engage by Cell:

Founded 16 years ago in San Francisco, CA, Guide by Cell began by providing mobile touring solutions to cultural venues. Over the years the "by Cell" divisions have grown to serve clients like Smithsonian Institution, Aon, Bloomberg, USPS, Banner Health, Central Park Conservancy, American Cancer Society, Mary Kay, and many more by providing innovative ways for organizations to use mobile technologies to improve the efficiency of their operation.

For more information, visit: or call (415) 297-6677

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Business, Construction and Building, Free News Articles, Restaurant, Hotel and Hospitality

Chase Doors Celebrates 90 Year Anniversary with Launch of National Traffic Door Day on September 28

CINCINNATI, Ohio -- Chase Industries, Inc., founded by Chase Blum in 1932, began its operation as an insulated walk-in cooler and specialty refrigeration equipment manufacturer. Ninety years later, Chase Doors is the world's oldest, largest, and most progressive manufacturer of double-acting impact traffic doors and specialty doors. Chase Doors is part of the Senneca Holdings family of brands.

To celebrate this milestone, the National Archives has officially designated September 28 as National Traffic Door Day. This day will celebrate Chase and Eliason traffic doors and the businesses that use them to keep customers and employees safe.

Traffic doors create an efficient traffic flow in restaurants, retail and industrial spaces and help provide peace, tranquility, and a stylish separation solution where folks dine and shop so they can enjoy the environment and company around them. They add value and efficiency to applications with multi-directional openings where visual, sound, and environmental barriers are required. These doors are extremely durable and capable of withstanding the wear and tear associated with sales-to-back room and walk-in cooler openings in high volume establishments. Known for their long-term value, they are ideal for use in supermarkets, retail establishments, institutions, industries, restaurants, and food service operations.

You can celebrate this day by taking a selfie in front of a traffic door at your favorite restaurant, retail store, etc., and posting to social media platforms, using #NationalTrafficDoorDay.

At Chase and Eliason, safety is number one. Please be sure to follow all safety protocols when capturing your selfie. You can also support restaurants and businesses that have traffic doors at their locations and thank the service industry individuals that use our doors.

"This day is a celebration of all the employees and customers who have produced and enjoyed our beautiful and protective traffic doors over the past 90 years. We thank all for their dedication and loyalty to Senneca," said Clark Hale, Chief Executive Officer, Senneca Holdings.

"Many companies do not survive longer than 5 years and even less exist for more than 20 years. 90 years of supplying retail, restaurant, and industrial industries with innovative solutions for their openings is how Chase Doors has thrived. Thank you to all our employees and industry partners on achieving this significant milestone," said Hal Shapiro, SVP, Sales and Marketing.

"We are proud to be the industry leader of traffic door solutions for our customers for 90 years. Protecting our customer's assets by providing top quality products is a top priority at Chase/Eliason. We understand the importance of our product in restaurants, retail and industrial spaces and will continue to listen to our customers and work with them to develop a product that meets their needs. Happy National Traffic Door Day!" said Jason Horn, Director of Operations.

"I have had the pleasure of being associated with Chase for more than thirty-five of the company's first 90 years. The partnerships developed over the years with our customers have fueled our growth these first 90 years and will remain key to sustaining our success in the future. We thank all the customers who have made these first 90 years possible," said Mike Evans, Vice President of National Sales Accounts.

"I have had the honor of representing the Chase/ Senneca products for thirty-five plus years. This company has always represented not only great products, but great people!" said Glenn Oltmanns, Senior Vice President, OEM Account Sales.

"Chase Doors is observing 90 years of great customers, people, and products. Without having the best of all three we would not have had the longevity that we celebrate. Thank you to our employees - Your creativity, hard work and dedication inspire us. Thank you to our customers - Your support, loyalty and satisfaction drive and motivate us to continuously improve. I look forward to our continued success and I am honored to be part of such a wonderful team," said Rick Paterni, Vice President of Marketing and Product Management.

To learn more about this day, please visit National Traffic Door Day - National Day Archives for more information --

About Chase Doors:

Chase Doors is part of the Senneca Holdings family of brands. Senneca Holdings is a designer and manufacturer of a broad portfolio of specialty doors for commercial and industrial application and enclosures for mission critical environments. Our brands are some of the most widely recognized names in the industry and include Chase Doors, Eliason, ColdGuard, Curtron, Door Engineering, Saino, Subzero and Thermoseal. We are committed to exceeding our customers' expectations by supplying doors that offer safety and protection to our customers' most important assets...people, products, capital investments and processes.

Learn more at:

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Advertising and Marketing, Business, e-Commerce, Economic Development, Free News Articles, Restaurant, Hotel and Hospitality

Yiftee Surpasses 400 Community eGift Cards, Launches New In-Person Sales Capability

MENLO PARK, Calif. -- As of today, Yiftee, Inc. is offering another way to "Keep Local Dollars Local" with its new "Order Desk" capability. City offices, Chambers of Commerce, Main Streets, and Downtown Associations can now sell their custom-branded Community eGift Cards to walk-in buyers and at public events, in addition to online sales. These Community Cards can be spent exclusively at local shops and restaurants. Order Desk is available as an add-on for existing Community Card customers at no cost.

"Because we moved from paper-based gift certificates to Yiftee, we have a lot of customers who are used to coming into our office to purchase gift cards for holiday gifts and employee or customer appreciation," said Kenyetta McFall, Marketing and Public Relations Manager for the Quincy, IL Chamber of Commerce. "We used to have to write them up by hand - but now we can create five or five hundred gift cards in a few minutes, print them out and hand them to the buyers."

Yiftee reports that approximately a third of its Community Card sales are from corporate, government, schools, hospitals, and other organizational buyers who give them to their employees and customers. Unlike single brand gift cards, the recipients have many choices of where to spend them. Since corporate purchasers are not as likely to buy a nail salon, pizza place or ice cream shop, these purchases bring new revenue to main street merchants.

Adding new communities rapidly, Yiftee tops 430 US cities in 48 states

The Company also announced that more than 430 communities across the country have adopted its easy-to-use platform for custom Community eGift Cards, and more than 15,000 small businesses use their digital gift card technology either in Communities or as single-brand eGift Cards. There's no cost to the merchants or Yiftee's community partners for the Community Card program. Yiftee charges an eDelivery fee at the time of purchase which can be paid by the buyer or a program sponsor. Yiftee eGift Cards require no special equipment or point-of-sale integration for merchants to participate.

New communities are invited to Yiftee's step-by-step 4-week launch curriculum; with all the materials they will need to market the program, and Yiftee continues to send weekly "Best Practices" all year long, learning from their communities as they grow.

About Yiftee, Keep Local Dollars Local

Yiftee serves more than 400 communities and 15,000 local businesses with simple, secure, PoS-independent eGift Cards that keep local dollars local - more than $30M since the pandemic began in 2020. The company works with Chambers of Commerce, Downtowns, Main Streets, Business Improvement Districts, City Governments and other local organizations to create "Community Cards," branded for the community and redeemable at 10s to 100s of local businesses.

Organizations and individuals purchase them online and send them via email, text or print to friends, family, and co-workers to support their local businesses. There is no cost to the organizers or merchants for the program. Yiftee also provides custom-branded cards for individual merchants, franchises, and chains.

More info at, email:, Twitter: @Yiftee, Facebook:

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Business, Free News Articles, Regional Events, Restaurant, Hotel and Hospitality

Register for CREATE Restaurant Show 2022 in Denver

​DENVER, Colo. -- Big return of CREATE Restaurant Technology event in downtown Denver. The Kiosk Association is a returning sponsor (three years now) - Sponsors this year are Johnsonville, Coca-Cola, and Tyson. Participants include iHop, Nations Restaurant News (NRN), Noodles, Denny's, Wendy's and many more top tier speakers.

Registration info is here -

Supporting sponsors include Revel, Stratcache, the Kiosk Association (KMA), Keurig/Dr. Pepper and Presto to name some.

Date: September 19-21, 2022

Location: Sheraton Denver

Are you a restaurant executive wanting to attend? We can help with a free pass ($500 value). Send an email to with your information.

CREATE: The Future of Foodservice connects together the most exciting restaurant leaders - from the biggest brands and the most exciting emerging brands - through live virtual sessions, on-demand educational resources and a one-of-a-kind in-person event in Denver. Thousands of CREATE members have already leveled up their leadership, made authentic connections and reignited their businesses.

* Digital All-Access Pass

* Join Us in Denver

* Explore On-Demand Library



* Hotel Reservations

* Event Pricing & Packages

* Become a Sponsor

* Health & Safety


* Johnsonville

* The Coca-Cola Company

* Text Pete

* Tyson

restaurant technology Create Sponsors


Tuesday 1:15 p.m. - 1:45 p.m.


Technology innovation to drive digital sales and improve customer experience

Speakers: Scott Boatwright,

Chief Restaurant Officer,

Chipotle Mexican Grill

Sponsor: Kiosk Association


* What's the future holds for restaurant tech and digital innovation

* How technology can help create better, more meaningful restaurant jobs

* How the softening economy will impact the restaurant labor market

For more information contact or visit Since 1996 for 26 years serving the self-service technology market.

For a complete list of verticals visit The Industry Group -

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Business, Free News Articles, Restaurant, Hotel and Hospitality

Singing Dog Vanilla’s newest product, Organic Vanilla Syrup, opens a wide range of beverage and baking options for vanilla enthusiasts

EUGENE, Ore. -- Singing Dog Vanilla is adding to its diverse line of high-quality vanilla products by introducing organic vanilla syrup made with their signature double-strength vanilla extract. Singing Dog Vanilla's vanilla products are used in bakeries, coffee shops, breweries, scoop shops, restaurants, and distilleries across the United States. For most of the company's history, customers have asked about the possibility of vanilla syrup, and now the wait is finally over.

Singing Dog Vanilla's organic vanilla syrup will start hitting shelves and be used in coffee shops and more throughout the summer of 2022. It is available on their website now.

The syrup will add a pure and complex vanilla flavor to teas, lattes, iced coffee, Italian sodas, cocktails, and much more.

"We don't typically add any kind of syrup to our coffee here at the shop, but we've consistently found ourselves adding a splash of Singing Dog Vanilla's syrup to our morning cup of coffee ever since we first started helping them test their new syrup," Eric Pierce, Owner of Caffe Pacori in Eugene, OR, said. "Caffe Pacori customers have loved the smooth vanilla flavor that the syrup added without being full of corn syrup like most flavored syrups on the market. This organic syrup is perfect for all coffee lovers."

For more information about Singing Dog Vanilla's Organic Vanilla Syrup, visit:

About Singing Dog Vanilla:

Founded on April Fool's Day in 2004, Singing Dog Vanilla has offices in Eugene, Oregon, and Phoenixville, Pennsylvania. They partner with over 500 vanilla-growing families in Indonesia to bring organic vanilla products to food manufacturers, bakeries, scoop shops, restaurants, and breweries. Singing Dog Vanilla also has a full line of retail products sold in natural grocery stores across the USA and internationally. Profits are shared with their vanilla farmers and employees.

The Singing Dog Vanilla motto is "Silly Name ... Serious Vanilla."

Learn more at


*VIDEO (YouTube):

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Business, Free News Articles, Restaurant, Hotel and Hospitality

The Kiosk Association August 2022: Restaurant Tech in Denver

​DENVER, Colo. -- See Kiosk Association in Denver, September 19-21 at the CREATE Show, the Future of Foodservice. We are sponsoring Ask the Expert with Chipotle and if you are a restaurant exec wanting to attend, we can save you $500 with a free pass. Just email with your details.

Coming up in November is Digital Signage Expo 2022 in Vegas. We'll be there in booth 617. Next month we are participating in a webinar on service and logistics with Pitney Bowes.


* Feature article this month is Kiosk Privacy Is About To Get Far More Complicated. Evan Schuman looks at the healthcare segment and HIPAA considerations.

* On AVIXA is our article on Volta and it's over a billion views milestone for its EV charging stations

* Digital Menu Boards - a big deal announced on the selection of the global provider for digital menu board CMS provider for McDonald's (worldwide).

* Samsung Displays
* Peerless-AV (see Volta EV Charging)
* AcquireDigital
* Star Micronics
* Pitney Bowes
* WelcomeWare
* IDmission


* The U.S. Access Board is releasing its scope of work (aka ANPRM) this month for all types of self-service including Point-Of-Sale. They will be accepting comments and all entities are encouraged to provide comments. Link ( Earlier they released guidelines for EV Charging to the ball rolling.

* Samsung Displays, Restaurant Technology is now a Gold Sponsor
* RFID Reader Technology with incentives for manufacturers
* Kiosk Privacy Is About To Get Far More Complicated - Feature
* Restaurant Technology - CREATE in Denver 9/19
* Kiosk Components - How To Select
* Senate Testimony on Accessible Federal Technology & Title III
* Telehealth Accessibility Guidelines HHS and DOJ
* OS Neutral Payment Devices for OS Agnostic Payment Kiosks
* Automated Cocktail Machine Tended Bar Coming to Denver
* Will EV Charging Infrastructure Be Ready for EV Charging?
* Kiosk Printers - Catalog of Thermal Printers
* Digital Signage CMS Platform - Version 7 by 22Miles
* Payment Kiosks - Multi-Processor Payment by Datacap & PAX
* EV Charging Design Recommendations by U.S. Access Board
* No Code Development Platform - For Any O/S - Intuiface


For more information contact or visit Since 1996 for 26 years serving the self-service technology market. For a complete list of verticals visit The Industry Group (

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Business, Free News Articles, Restaurant, Hotel and Hospitality

Mom’s Touch Brings its Exceptional Fried Chicken Restaurants to Southern California

LONG BEACH, Calif. -- Mom's Touch, a renowned brand with more than 1,300 restaurants across Korea, is pleased to bring its unique and inspired take on fried chicken to the United States. There are convenient locations open in Long Beach and Gardena, with a third coming soon to the City of Industry. A globally-focused operation with concrete plans for continued growth, Mom's Touch is also known for its ample franchise opportunities and extensive franchisee support. In Korean, Mom's Touch means "the thoughtful hand of a mother." This speaks to the company's steadfast commitment to preparing and serving meals of the highest possible quality, as well as their refusal to take any shortcuts.

In many ways, Mom's Touch aims to redefine the notion of what fast food can be by truly prioritizing both quality and efficiency. With their pledge to offer patrons an unparalleled fried chicken experience, the company has invested substantial resources to put together the best staff possible, and equip that staff with the equipment and preparation processes necessary for success. For their part, the Mom's Touch staff takes great pride in the food they serve and the overall value they provide customers on a regular basis.

Mom's Touch also maintains exceptionally high food and service standards, which is immediately evident to anyone that dines at one of their restaurants or has food delivered. While other businesses may aim to put in as little time and effort as possible for food preparation, Mom's Touch meticulously hand batters each item, and uses osmosis marination to help ensure that the robust flavors come through inside and out. Each item is lovingly crafted by staff onsite, and carefully made to order specifications.

While their menu is fairly streamlined, it nevertheless boasts an assortment of delicious dishes made using fresh ingredients and featuring tantalizingly bold flavor profiles. There are a number of fried chicken sandwiches available, from Mom's Original to Creamy Garlic and Fuego. Mom's Touch is also known for its ample chicken wing options as well as its chicken fingers with distinct dipping sauces. With a variety of heat levels to choose from, spicy food enthusiasts, those that prefer mild dishes, and everyone in between will find much to enjoy and appreciate.

As their website highlights, Mom's Touch operates with the philosophy that patrons should eat the foods that fill their lives with joy. It is that type of top quality, flavorful food that the staff offers each day. The company encourages everyone in Long Beach, Gardena, and surrounding areas to visit their locations and experience the Mom's Touch difference for themselves.

Mom's Touch - Long Beach is located at 6191 Atlantic Avenue in Long Beach, and can be reached by calling (562) 216-8679. Mom's Touch - Gardena is located at 1400 W Redondo Beach Blvd Suite 120 in Gardena, and can be reached by calling (310) 400-7305.

For more information, please send an email to or visit


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Business, Entertainment, Free News Articles, Restaurant, Hotel and Hospitality

The Old Saloon of Emigrant, MT hosts Ryan Bingham for Benefit Concert

EMIGRANT, Mont. -- The Old Saloon and Ryan Bingham, acclaimed country music singer songwriter and Walker on the hit show "Yellowstone," partnered to support the Park and Madison counties from recent catastrophic flood damage.

"We were thrilled to host Ryan on our stage and blown-away by his generosity to donate his time for the cause," says Brett Evje, co-owner of the renowned Old Saloon establishment. "Having the additional support of Outriders Presents, and the large financial contributions of Simkins-Hallin, and the numerous people who rose to the occasion means a lot to the community."

"On behalf of the many individuals in Park County this fund will help, I want to extend my deep gratitude to everyone at the Old Saloon and Ryan Bingham for their generous support of the SW Montana Flood Relief Fund and the people of Park County. Over the past weeks, I have been witness to an incredible display of people helping people - the epitome of the Montana Spirit. This gift from the Old Saloon and the generosity of Ryan Bingham is an example of that way of life we all love and the reason we call Montana home," proclaims Gavin Clark, Park County Community Foundation executive director.

In the hours following the flooding, the Southwest Montana Flood Relief Fund- serving Park County, was collaboratively launched between Greater Gallatin United Way and the Park County Community Foundation to support communities affected by the severe flooding in June.

So far, the Southwest Montana Flood Relief Fund has raised over 1 million dollars from over 1,000 donors. The fund is providing financial assistance for home/business property damage, clean-up efforts, emergency evacuation reimbursement, and other crisis needs. Over $800,000 has been distributed.

Those wishing to help people most impacted by the flooding in Southwest Montana are encouraged to donate to this fund by texting Flood22 to 41-444. To donate online go to or

For people who have been affected by the flooding and need financial assistance, please fill out the Funding Request Form for the SWMT Flood Relief Fund on Greater Gallatin United Way's website or call the Park County Community Foundation at 406-224-3920.

About The Old Saloon:

Established in 1902, The Old Saloon is a classic western bar and eatery that not only offers great food, cold beer & whiskey but also hosts big name music during the summer and local music all year round.

Learn more:

210 Railroad Lane, Emigrant, Montana 59027


IG: @theoldsaloon

FB: @The Old Saloon

Spotify: The Old Saloon

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