Business, Product Launches

ACES Quality Management Releases Call Monitoring Audit Pack to Enhance Mortgage Quality Control and Compliance Programs

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced its newest product offering, ACES Call Monitoring Audit Pack. The pre-built, configurable Call Monitoring Audit Pack enables lenders and servicers to establish an additional layer of protection quickly and seamlessly within their QC program. ACES Call Monitoring Audit Pack includes custom data fields, ACES managed questionnaires and custom reports configurable to the individual organizations' business needs.

"With the rise in higher escrow charges from insurance and property taxes, we expect banks and mortgage servicers will see an uptick in consumer calls, thus creating a clear need for a call monitoring tool as part of their overall quality control program," said ACES CEO Trevor Gauthier. "With so many guidelines to adhere to, a robust Call Monitoring program is critical to identifying where improvements are needed to protect your organization from regulatory and reputational risk."

Call Monitoring is essential to any substantial risk management program as required by the Consumer Financial Protection Bureau (CFPB) and under the Telephone Consumer Protection Act (TCPA), the Fair Debt Collection Practices Act (FDCPFA) and the Coronavirus Aid, Relief, and Economic Security (CARES) Act, as well as state-specific laws. While ACES users have always been able to perform call monitoring audits by leveraging ACES' robust customization capabilities, the new ACES Call Monitoring Audit Pack gives our customers a starting point to quickly and easily leverage the pre-built features. As part of the ACES technology ecosystem, ACES Call Monitoring Audit Pack comes pre-built with the necessary data fields, requirements, and reporting functions to make auditing seamless and will allow servicers to:

* Improve service quality and enhance the customer experience;

* Identify agent skill gaps as input for coaching and training needs;

* Increase productivity; and

* Ensure regulatory compliance to avoid high penalty fines.

"Given all the economic and environmental change in recent years, servicers have felt the brunt of it all. From COVID-19 to natural disasters, they have been on the frontlines of borrower communications. As regulators turn their attention to call monitoring to ensure consumer protection, at a minimum, servicers need to take action through QC tech to show regulators they are utilizing their resources effectively," added Gauthier.

To learn more about ACES Call Monitoring Audit Packs or schedule a demo, visit: https://www.acesquality.com/demo.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, HIMSS Conference

Kiosk Industry News for February 2024

WESTMINSTER, Colo. -- The Kiosk Association's mission is to inform and educate on self-service. Membership is open to all companies across the world. If you follow accessibility guidelines and encourage ADA and would like to be recognized, contact us at info@kioskindustry.org.

This month it is healthcare and HIMSS 2024. See our HIMSS booth. We are in 2189 (right across from Epic and not far from Oracle). We'll have 7 demos including Storm Interface, ImageHOLDERs, Vispero JAWS, Dolphin Screen Reader, Entropy (ECS) kiosk, Olea Kiosks, Kiosk Innovations + latest telehealth by RedyRef. HIMSS is March 11-15 in Orlando. Exhibits are Tuesday the 12th thru Thursday the 14th.

You can request a copy of the Advance Regulatory Guidelines here. You may want to allocate budget for retrofits...

Featured: Elevating restaurant finances - in-depth ROI review of three different restaurant kiosk deployments and their return on investment numbers (and dollars) including cost savings, employee costs and income. Also case study from Human Bean on drive thru headset tech from Panasonic.

Most popular news this month:

* Our HIMSS Booth 2189

* ROI review of three different restaurant kiosk deployments and the return on investment numbers (and dollars) including cost savings.

* Restaurant Self-Order Kiosks Ole Miss Student Union

* AI Robotic Restaurant & Food Assembly - This might be the one area where money actually gets spent

* ADA Accessibility Kiosk Legal Actions

* For Sale Kiosks and Components - Make an offer. 75″ touchscreens as low as $500 (almost new)

* Toast POS versus Legacy POS

Kiosk Machine Latest Posts

* Restaurant Drive Thru Headsets - A case study

* ADA Regulations Coming - ADA Accessibility Guidelines

* Braille Label - Braille Decals for ADA Accessibility

* HIMSS 2024 Kiosk Association Booth 2189

* Clover POS - Restaurant Kiosk ROI - Three Examples

* Kiosk Accessibility by Lainey Feingold Feb 2024

* Kiosk Monitor and Remote Monitor

* Braille Innovation Awards SXSW - Dot Pad

* Lottery Printers TITO for Quebec

Contact info@kioskindustry.org with any questions. From Kiosk Industry and Kiosk Manufacturer Association.

About Kiosk Industry

Kiosk Industry is the recognized source for opinions, insights, news, and market trends for self-service kiosks, digital signage, POS, and more. Learn from experts and join the community. We are a collective "co-op."

About the Kiosk Association

Our mission is to inform and educate. Accessibility, ADA, PCI, UL are some of our focus points. Join us for informative Q&A webinars and weekly emails. Learn more: https://kma.global/

Thanks to the great companies who make this possible.

Related link: https://kioskindustry.org/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Awards and Honors, Business

ACES Quality Management Achieves a Decade of Distinction on HousingWire TECH100

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has been selected for the tenth consecutive year by HousingWire magazine for its annual TECH100 awards program. The magazine chose ACES for the continual innovation of its flagship quality control (QC) auditing platform, ACES Quality Management & Control® software.

"Loan quality is an ever-shifting goal. The challenges of the past year emphasized the critical importance of upholding quality and managing risk, prompting many lenders to seek refuge in mortgage servicing amidst the decline in origination volume," stated Trevor Gauthier. "ACES remains steadfast in its commitment to render this target achievable and seamless, providing cutting-edge QC tools to empower lenders in safeguarding the integrity of their origination and servicing portfolios and other integral parts of their business. The enduring recognition of ACES in HousingWire's Tech100 list affirms our dedication to driving innovation in quality control."

In the past year, ACES introduced ACES PROTECT, a suite of automated regulatory compliance tests aimed at simplifying the auditing procedures for lenders. The company further expanded its commitment to industry knowledge communication by publishing over 450 articles and 160 calendar items on its complimentary Compliance NewsHub. Additionally, ACES continued to provide valuable insights through its quarterly Mortgage QC Industry Trends report. Recognizing the diverse requirements of businesses in consumer lending, servicing, specialty, and mortgage origination, ACES offers an enterprise-wide solution with customizable audit packs tailored to meet specific needs.

"The technology capabilities and solutions that this year's Tech100 winning organizations have developed are an absolute testament to the relentless innovation within the real estate and mortgage technology landscape," HW Media Editor in Chief Sarah Wheeler said. "These past few years have been transformative for the industry and these honorees are continuing to bring long-awaited solutions to the challenges that mortgage and real estate professionals have struggled with for decades. Congratulations to all the deserving winners for their outstanding contributions to our ever-evolving industry."

HousingWire's TECH100 award seeks to highlight the most innovative technology companies across the housing sector. To view the complete list of winners, visit https://www.housingwire.com/articles/announcing-the-2024-tech100-mortgage-winners/

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

About HousingWire

HousingWire is an information services company that provides unique data and research, respected business journalism and must-attend events for housing leaders to use to advance their understanding and business outcomes. Our vision is a world in which housing leaders have a complete view of the housing market, and a broad community of peers with whom they can connect. We are committed to delivering the data, analytics, media, and events that advance this vision.

Because housing is too important for narrow perspectives and missed connections. Informed housing leaders are better housing leaders. A connected housing industry is a better housing industry. And the full picture always reveals new opportunities.

Explore more at www.housingwire.com.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Awards and Honors, Business, CARFAX Top-Rated Dealer, NYSE: SPGI, Rocky Mountain Euro Sport

Rocky Mountain Euro Sport Named CARFAX® Top-Rated Dealer

PARKER, Colo. -- It's official - Rocky Mountain Euro Sport in Parker, Colorado has been recently named a CARFAX® Top-Rated Dealer. This is the fifth year CARFAX® is honoring dealerships around the United States for their exceptional customer service with this designation. The CARFAX ®Top-Rated Dealer Awards are based on Verified Customer Ratings, making it one of the most desired ratings sought for consumer confidence. 2023 CARFAX® Top-Rated Dealers received an average of at least 4.7 stars out of a possible 5 over the course of the year.

"These dealers are the best of the best in building trust and transparency with their customers," said Gregg Cleary, CARFAX® Vice President of Dealer Business. "CARFAX has more than 5.4 million verified ratings and reviews, and dealers earn the Top-Rated distinction strictly from our verified feedback. We want to help consumers who need to buy or service their car find those dealers who will go the extra mile."

"We set out to create a culture where everyone, teammates, and guests, feel like they had a luxury car buying experience, regardless of vehicle price, and our guest feedback has been fantastic. We focus on our team's experience as much as we do our guests, and the results speak for themselves, the happiest teammates make for the happiest guests," said Josh Frakes, owner/operator at Rocky Mountain Eurosport.

The Recognition for Rocky Mountain Eurosport Parker as a 2023 CARFAX® Top-Rated Dealer can now be found on the CARFAX Vehicle History Reports they provide to each of their customers, solidifying Rocky Mountain Euro Sport as one of Colorado's Leaders in the Industry.

About CARFAX®:

CARFAX®, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX® vehicle history information. The expert in vehicle history since 1984, CARFAX ®provides CARFAX® Used Car Listings, CARFAX® Car Care, CARFAX® History-Based Value and the flagship CARFAX® Vehicle History Report to consumers and the automotive industry. CARFAX® owns the world's largest vehicle history database. Shop, Buy, Service, Sell - Show me the CARFAX®.

S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity, and automotive markets.

About Rocky Mountain Euro Sport:

Rocky Mountain Eurosport, located in Parker, Colorado, is a local, family owned and operated pre-owned car dealership. The company and its service staff have been servicing the Denver/Parker community for almost 30 years. Many of the dedicated sales team have worked at big box stores, and believe all guests want to be treated as more than just a number. They feel that every guest deserves a luxury car buying experience, whether you are buying an Exotic, Luxury, Premium, Commuter, or just a first car. Rocky Mountain Euro Sport strives to make its customers a part of a family, and to be an active and contributing member of their local community.

To learn more about Rocky Mountain Euro Sport, and experience the industry leading customer service in pre-owned car dealerships now recognized by CARFAX®, visit https://www.rmeurosport.com/. Or you can call the helpful staff and sales team at 720-844-5000.

Related link: https://www.rmeurosport.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, MBA Servicing Solutions Conference, Regional Events

ACES Quality Management Executive Vice President of Compliance, Amanda Phillips, to Speak at 2024 MBA Servicing Solutions Conference and Expo

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the Executive Vice President of Compliance Amanda Phillips will be speaking at the 2024 Mortgage Bankers Association (MBA) Servicing Solutions Conference taking place February 20-23, 2024, at the Hyatt Regency in Orlando, Fla.

Phillips will moderate the session, "Policy & Compliance Track: Top Servicing Compliance and Fair Servicing Concerns," on Wednesday, Feb. 21, at 1:30 pm. This session will "explore the top compliance and policy trends in mortgage servicing today. Topics explored include a continued regulatory focus on fair servicing, loss mitigation developments, and market challenges." Representatives from Servbank, Alston & Bird, LLP, and Padgett Law Group will join Phillips on the panel.

"Improving compliance and fair servicing should be an initiative for every lender. We're pleased to be the industry's resource for staying up to date on best practices and changes in compliance requirements," said ACES CEO Trevor Gauthier. "Mandy is a wealth of knowledge. She will undoubtedly provide this year's attendees with food for thought as to how they can safeguard the integrity of their originations through robust quality control practices."

Phillips has two decades of experience in the financial services industry, including holding executive roles in legal and regulatory compliance. Prior to joining ACES Quality Management, Phillips was with the law firm Ballard Spahr, LLP, where she advised clients on federal and state regulatory requirements governing mortgage lending, including business processes and practices, software, and mortgage documents.

To learn more, visit the ACES team at booth number 410 or set up a meeting in advance by emailing sales@acesquality.com.

Phillips will also be presenting the latest mortgage servicing news, including the Consumer Financial Protection Bureau (CFPB) supervisory highlights and specific 2024 compliance expectations and predictions, on February 14, 2024, as part of the ACES QC Now webinar series. Register here.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, ACES Flexible Audit Technology gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on I.T. or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Awards and Honors, Business, Porch Group Inc

Floify named a 2024 HW Tech100 Mortgage honoree

BOULDER, Colo. -- Floify, the mortgage industry's leading point-of-sale (POS) solution, announced that it has been named a HW Tech100 Mortgage award honoree.

Floify was recognized as an exceedingly user-friendly point-of-sale (POS) whose easy-to-configure platform and rule-based automations have made it beloved among small and midsize lenders and mortgage brokers. Floify's no-hassle platform comes equipped with native features and workflows that help lenders reduce costs and move with agility in any market.

"At Floify, we believe in empowering mortgage brokers and lenders of all stripes with tools that streamline their operations and enable them to adapt swiftly in a dynamic market," said Sofia Rossato, Floify's president and general manager. "Being named among this year's Tech100 Mortgage honorees is a testament to our vision of making mortgage processing as efficient and hassle-free as possible. We are grateful for this acknowledgment and remain dedicated to continuing our pursuit of excellence and innovation in the mortgage technology space."

"The technology capabilities and solutions that this year's Tech100 winning organizations have developed are an absolute testament to the relentless innovation within the real estate and mortgage technology landscape," HW Media Editor-in-Chief Sarah Wheeler said. "These past few years have been transformative for the industry, and these honorees are continuing to bring long-awaited solutions to the challenges that mortgage and real estate professionals have struggled with for decades. Congratulations to all the deserving winners for their outstanding contributions to our ever-evolving industry."

Now in its 12th year, the HW Tech100 recognizes some of the most innovative and impactful technology organizations serving the housing sector.

The full list of HW Tech100 honorees can be viewed at https://www.housingwire.com/.

About Floify:

Floify is a digital mortgage automation solution that streamlines the loan process by providing a secure application, communication, and document portal between lenders, borrowers, referral partners, and other mortgage stakeholders. Loan originators use the platform to collect and verify borrower documentation, track loan progress, communicate with borrowers and real estate agents, and close loans faster. The company is based in Boulder, Colorado and is a subsidiary of Porch Group, Inc. ("Porch Group") (NASDAQ: PRCH). For more information, visit the company's website at https://floify.com/ or on social media at Facebook, LinkedIn, or Twitter / X.

Forward-Looking Statements:

Certain statements in this release may be considered "forward-looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Although the Company believes that its plans, intentions, and expectations reflected in or suggested by these forward-looking statements are reasonable, the Company cannot assure you that it will achieve or realize these plans, intentions, or expectations. Forward-looking statements are inherently subject to risks, uncertainties, assumptions, and other factors which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. Generally, statements that are not historical facts, including statements concerning the Company's possible or assumed future actions, business strategies, events, or results of operations, are forward-looking statements. These statements may be preceded by, followed by, or include the words "believes," "estimates," "expects," "projects," "forecasts," "may," "will," "should," "seeks," "plans," "scheduled," "anticipates," "intends," or similar expressions.

These forward-looking statements are based upon estimates and assumptions that, while considered reasonable by Porch and its management at the time they are made, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: (1) expansion plans and opportunities, and managing growth, to build a consumer brand; (2) the incidence, frequency, and severity of weather events, extensive wildfires, and other catastrophes; (3) economic conditions, especially those affecting the housing, insurance, and financial markets; (4) expectations regarding revenue, cost of revenue, operating expenses, and the ability to achieve and maintain future profitability; (5) existing and developing federal and state laws and regulations, including with respect to insurance, warranty, privacy, information security, data protection and taxation, and management's interpretation of and compliance with such laws and regulations; (6) the Company's reinsurance program, which includes the use of a captive reinsurer, the success of which is dependent on a number of factors outside management's control, along with reliance on reinsurance to protect us against loss; (7) uncertainties related to regulatory approval of insurance rates, policy forms, insurance products, license applications, acquisitions of businesses or strategic initiatives, including the reciprocal restructuring, and other matters within the purview of insurance regulators; (8) reliance on strategic, proprietary relationships to provide the Company with access to personal data and product information, and the ability to use such data and information to increase transaction volume and attract and retain customers; (9) the ability to develop new, or enhance existing, products, services, and features and bring them to market in a timely manner; (10) changes in capital requirements, and the ability to access capital when needed to provide statutory surplus; (11) the increased costs and initiatives required to address new legal and regulatory requirements arising from developments related to cybersecurity, privacy, and data governance and the increased costs and initiatives to protect against data breaches, cyber-attacks, virus or malware attacks, or other infiltrations or incidents affecting system integrity, availability and performance; (12) retaining and attracting skilled and experienced employees; (13) costs related to being a public company; and (14) other risks and uncertainties discussed in Part I, Item 1A, "Risk Factors," in the Company's Annual Report on Form 10-K for the year ended December 31, 2022, and in Part II, Item 1A, "Risk Factors," in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2023, as well as those discussed in subsequent reports filed with the Securities and Exchange Commission ("SEC"), all of which are available on the SEC's website at www.sec.gov.

Nothing in this release should be regarded as a representation by any person that the forward-looking statements set forth herein will be achieved or that any of the contemplated results of such forward-looking statements will be achieved. You should not place undue reliance on forward-looking statements, which speak only as of the date of this release. Unless specifically indicated otherwise, the forward-looking statements in this release do not reflect the potential impact of any divestitures, mergers, acquisitions, or other business combinations that have not been completed as of the date of this release. Porch does not undertake any duty to update these forward-looking statements, whether as a result of changed circumstances, new information, future events or otherwise, except as may be required by law.

Related link: https://floify.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Regional Events

ACES Quality Management Announces Addition of Fannie Mae Executive Bill Cleary to ACES ENGAGE 2024 Agenda

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, has announced Fannie Mae Vice President Bill Cleary will speak at its annual ACES ENGAGE conference, taking place at the Ritz Carlton Dove Mountain hotel in Tucson, Ariz., May 19 - 21, 2024.

"We're pleased to welcome Bill to our ACES ENGAGE speaker lineup. It's our mission to provide ACES users and ACES ENGAGE attendees with the knowledge necessary to increase and improve QC within their organizations, and what better way to do that than speak directly with a GSE source," said ACES CEO Trevor Gauthier. "Bill is the perfect addition to our speaker lineup. We feel confident attendees will leave well-equipped with the QC knowledge needed for the year ahead."

ACES ENGAGE speaker lineup also includes keynote speaker Robyn Benincasa, a two-time world champion adventure racer, 20+ year veteran San Diego firefighter, 2014 CNN Hero, Guinness World Record Endurance Kayaker, best-selling author, and founder of The Project Athena Foundation. In addition, ACES has gathered thought leaders and industry experts, such as Joel Kan, vice president and chief economist at the Mortgage Bankers Association and Richard J. Andreano, Jr., partner and practice leader of Ballard Spahr's Mortgage Banking Group.

ACES ENGAGE provides a mix of general session presentations, panel discussions and social activities. Attendees will have numerous opportunities to learn from industry experts and thought leaders, network, and leave with the knowledge necessary to increase efficiencies, improve productivity and further quality at their organizations. Register to attend ACES ENGAGE and learn more at https://www.acesquality.com/aces-engage-2024.

About ACES Quality Management:

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control Software® to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 retail banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment.

For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, digital mortgage tools, Reports and Studies

Floify shares findings from survey of 150 top-producing loan originators

BOULDER, Colo. -- Floify, the mortgage industry's leading point-of-sale (POS) solution, commissioned an independent study of 150 high-performing loan originators (LOs) in 2023 to gain recruiting and retention insights. "High-performing" LOs were defined as being in the top 20% of closed loan dollars or volume.

"With potential borrowers waiting on the sidelines because of high interest rates and rising home prices, it's never been more important to have high-performing loan officers on staff to bring in every last possible dollar. Our goal with this survey was to understand how employers can recruit, engage and retain top-producing loan officers in the context of current market conditions," said Sofia Rossato, Floify's president and general manager.

"From the survey results we see a disconnect from what employers may be offering their top producers and what motivates top producers to stay or look around for greener pastures," said Rossato. "Sometimes it's the simple things - healthcare, a fun work environment or a good work-life balance that LOs find motivating - but again and again we found support with the best technology available, training and the ability to customize their tech stack to be very important."

The survey found 89% of high-performing LOs said that not having access to digital mortgage tools is a reason to consider moving to a different company, while 95% said that flexibility to customize the technology they use is the top factor to their success. Ninety-three percent of top-performing LOs said they wanted a faster and easier way to collect documents from customers, but only 38% were "definitely happy" with their current method.

Among the survey's other key findings is that 89% of top-performing LOs would seriously consider leaving for another company if that company offered a 20% increase in compensation.

Full survey insights can be viewed here.

About Floify

Floify is a digital mortgage automation solution that streamlines the loan process by providing a secure application, communication and document portal between lenders, borrowers, referral partners, and other mortgage stakeholders. Loan originators use the platform to collect and verify borrower documentation, track loan progress, communicate with borrowers and real estate agents and close loans faster. The company is based in Boulder, Colorado and is a subsidiary of Porch Group, Inc. ("Porch Group") (NASDAQ: PRCH). For more information, visit the company's website at https://floify.com/ or on social media at Facebook, LinkedIn or Twitter / X.

Forward-looking statements

Certain statements in this release may be considered "forward-looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Although the Company believes that its plans, intentions, and expectations reflected in or suggested by these forward-looking statements are reasonable, the Company cannot assure you that it will achieve or realize these plans, intentions, or expectations. Forward-looking statements are inherently subject to risks, uncertainties, assumptions, and other factors which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. Generally, statements that are not historical facts, including statements concerning the Company's possible or assumed future actions, business strategies, events, or results of operations, are forward-looking statements. These statements may be preceded by, followed by, or include the words "believes," "estimates," "expects," "projects," "forecasts," "may," "will," "should," "seeks," "plans," "scheduled," "anticipates," "intends," or similar expressions.

These forward-looking statements are based upon estimates and assumptions that, while considered reasonable by Porch and its management at the time they are made, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: (1) expansion plans and opportunities, and managing growth, to build a consumer brand; (2) the incidence, frequency, and severity of weather events, extensive wildfires, and other catastrophes; (3) economic conditions, especially those affecting the housing, insurance, and financial markets; (4) expectations regarding revenue, cost of revenue, operating expenses, and the ability to achieve and maintain future profitability; (5) existing and developing federal and state laws and regulations, including with respect to insurance, warranty, privacy, information security, data protection and taxation, and management's interpretation of and compliance with such laws and regulations; (6) the Company's reinsurance program, which includes the use of a captive reinsurer, the success of which is dependent on a number of factors outside management's control, along with reliance on reinsurance to protect us against loss; (7) uncertainties related to regulatory approval of insurance rates, policy forms, insurance products, license applications, acquisitions of businesses or strategic initiatives, including the reciprocal restructuring, and other matters within the purview of insurance regulators; (8) reliance on strategic, proprietary relationships to provide the Company with access to personal data and product information, and the ability to use such data and information to increase transaction volume and attract and retain customers; (9) the ability to develop new, or enhance existing, products, services, and features and bring them to market in a timely manner; (10) changes in capital requirements, and the ability to access capital when needed to provide statutory surplus; (11) the increased costs and initiatives required to address new legal and regulatory requirements arising from developments related to cybersecurity, privacy, and data governance and the increased costs and initiatives to protect against data breaches, cyber-attacks, virus or malware attacks, or other infiltrations or incidents affecting system integrity, availability and performance; (12) retaining and attracting skilled and experienced employees; (13) costs related to being a public company; and (14) other risks and uncertainties discussed in Part I, Item 1A, "Risk Factors," in the Company's Annual Report on Form 10-K for the year ended December 31, 2022, and in Part II, Item 1A, "Risk Factors," in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2023, as well as those discussed in subsequent reports filed with the Securities and Exchange Commission ("SEC"), all of which are available on the SEC's website at www.sec.gov.

Nothing in this release should be regarded as a representation by any person that the forward-looking statements set forth herein will be achieved or that any of the contemplated results of such forward-looking statements will be achieved. You should not place undue reliance on forward-looking statements, which speak only as of the date of this release. Unless specifically indicated otherwise, the forward-looking statements in this release do not reflect the potential impact of any divestitures, mergers, acquisitions, or other business combinations that have not been completed as of the date of this release. Porch does not undertake any duty to update these forward-looking statements, whether as a result of changed circumstances, new information, future events or otherwise, except as may be required by law.

Related link: https://floify.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

ACES PROTECT Suite, Business, Software

ACES Audit Volume Increases 24%, Hits Record High in 2023

DENVER, Colo. -- ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that, despite challenging mortgage market conditions, the company maintained a record growth path achieved over the last few years by adding more than a dozen of the leading lenders in the U.S. to its client roster in 2023. Combined with many longtime, quality-conscious customers, this growth resulted in a 24% increase in audit volume totaling more than 7.7 million audits across hundreds of millions of dollars of real estate transactions. New logos added to the ACES portfolio include a top-five credit union, one of the largest homebuilders in the country, a large national outsourcer, the largest bank in Pennsylvania and a state housing finance authority.

From a technology perspective, one of the company's most significant accomplishments in 2023 was the official launch of ACES PROTECT, a suite of automated regulatory compliance tests designed to reduce audit time and enhance oversight by incorporating automatic compliance testing into the overall quality control (QC) auditing environment. ACES also introduced several enhancements to its free Compliance NewsHub weekly newsletter and website, enabling users to filter the events calendar and recent news for easier navigation. The company also published nearly 460 articles and over 160 calendar items to the Compliance NewsHub, thus helping financial services QC, compliance and risk professionals stay current on the latest regulatory and investor requirements.

"2023 continued to be a challenging year for mortgage and financial services professionals; however, the downward trend in critical defect rates over the last few quarters of the year, as shown in our quarterly Mortgage QC Industry Trends Report, indicates that lenders and financial institutions are taking QC seriously," ACES CEO Trevor Gauthier said. "While the outlook for 2024 is more favorable, lenders and financial institutions must continue to prioritize loan quality and risk mitigation to ensure they can enjoy the spoils of a more fruitful lending environment. As always, ACES remains a steadfast partner in helping lending organizations maintain compliance and preserve the integrity of their originations and operations."

ACES initiatives contribute to keeping tens of thousands of financial professionals informed about the latest defect trends in the industry. Additional 2023 achievements for ACES include:

* President and Chief Operating Officer Phillip McCall's selection as a HW Vanguard award winner by HousingWire magazine;

* An expanded partnership program with ActiveComply;

* Inclusion in HousingWire's annual TECH100 awards program for the ninth consecutive year;

* CEO Trevor Gauthier's selection as an "Industry Titan" by National Mortgage Professional (NMP) magazine;

* Recognition by The Denver Post in its "Top Workplaces 2023" list and

* Being named one of the 2023 Best Places to Work in Financial Technology by Arizent and Best Companies Group.

About ACES Quality Management

ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation's most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® Software to improve audit throughput and quality while controlling costs, including:

* 60% of the top 50 independent mortgage lenders;

* 8 of the top 10 loan servicers;

* 11 of the top 30 banks; and

* 3 of the top 5 credit unions in the United States.

Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit https://www.acesquality.com/ or call 1-800-858-1598.

Related link: https://www.acesquality.com/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022

Business, Restaurant, Hotel and Hospitality

Kiosk Industry News for January 2024

WESTMINSTER, Colo. -- The Kiosk Industry Group invites you to visit our booth at NRF 2024 January 14th thru 16th at Javits Center in New York City. #1602 Lower Level. Qikserve countertop kiosk with ImageHolders, Pyramid Computer with KioWare and Cash-to-Card demo by RedyRef. Show specials include Bill Payment kiosk by DynaTouch, Panasonic restaurant tech stacks, outdoor ticketing kiosks (solar powered), Doing Kiosks Right by Olea Kiosks, and LG entering EV charging kiosks.

We also offer a limited number of 3-Day Expo Passes for $1500. Here is our NRF page on Kioskindustry: https://kioskindustry.org/nrf-2024-national-retail-federation-big-show/

IN OTHER NEWS:

* Kodak Moments inducted into the Kiosk Hall of Fame

* Dot Inc. joining the accessibility committee

* digital signage AI software by 22Miles

* and the saga of self-checkout at Walmart.

Contact info@kioskindustry.org with any questions. From Kiosk Industry and Kiosk Manufacturer Association.

Featured Content This Month - We have a special report this month on Kodak Moments. Our recent tour of their U.S. headquarters in Rochester, NY is included. Here's a link to the feature - Kodak Moments: The Newest Hall of Fame Inductee is Inspiring a Kiosk Revolution

LATEST POSTS:

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* Kodak Moments First Business Inducted Into Kiosk Hall of Fame

* See the latest in self-service tech at NRF 2024

* Accessible Kiosk - Dot Inc. Joins Accessibility Committee

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* For sale - kiosks, digital signage, android handhelds, components. New and Used.

* Over 500 companies listed. Submit your own company (free).

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* Digital signage and AV posts on AVIXA

About Kiosk Industry:

Kiosk Industry is the recognized source for opinions, insights, news, and market trends for self-service kiosks, digital signage, POS, and more. Learn from experts and join the community. We are a collective "co-op". We distribute RFPs and provide comparison RFPs for deploying companies writing RFPs.

For more information, contact info@kioskindustry.org or visit https://kioskindustry.org/. Since 1996, for almost 30 years. For all verticals, visit The Industry Group.

Thanks to the great companies who make this possible.

Related link: https://kioskindustry.org/

This news story was published by the Neotrope® News Network - all rights reserved. ID:NEO2022