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Talk of the Town Awards Announces New Educational Insight Research and Newsletter
Author: Celebration Media U.S.
Dateline: Farmington Hills, Michigan (FARMINGTON HILLS, Mich.) | Mon, 28 Mar 2011
A R T I C L E:
The most effective employees possess both traditional intelligence and people skills, a combination called emotional intelligence, according to an article in the new and highly anticipated Talk of the Awards Newsletter, which will be available to Customer Care News Magazine subscribers, and Talk of the Town Award winners.
The lead story of the newsletter is "Building Customer Loyalty through Higher Emotional Intelligence," which is defined as the ability to build and maintain positive relationships through managing emotions, empathetically connecting with people, trusting "gut" feelings, being aware of and attending to nonverbal communication, and its critical role in customer service.
The article explores the science of emotional intelligence as it relates to the restaurant industry and how people skills play a large role in customer loyalty, client retention and market share. The featured article is written by Dr. Keith Levick, Associate Publisher of Customer Care News, a subsidiary of Celebration Media U.S. and its sister company, Talk of the Town Awards.
The highly informative newsletter, designed to help businesses improve customer care and generate higher customer satisfaction ratings on outcome studies and customer loyalty, will also include articles on the latest trends and issues in customer care and views from leading industry experts.
For more information about Talk of the Awards Newsletter, please visit Customer Care News Magazine at www.customercarenews.com, Talk of the Town News at www.talkofthetownnews.com, e-mail us at customercare@talkofthetownnews.com or contact Talk of the Town News at 877-498-6405.
About Celebration Media U.S. and CMUS Talk of the Town Awards:
Celebration Media U.S. provides companies with valuable information on improving customer care, through its publishing division, which produces Customer Care News, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of Talk of the Town Awards and the CMUS Power Ratings(TM) award program, which are dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award.
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Copyright © 2011 by Celebration Media U.S. and Send2Press® Newswire, a service of Neotrope® - all rights reserved. Information believed accurate but not guaranteed. Sourced on: freeNewsArticles.com.
• Web Image (72dpi): https://www.send2press.com/mediaboom/11-0323-talktown_72dpi.jpg
• Media Contact Information: https://www.send2press.com/mediadrome/2011-03-0328-004.txt
• Story Title: Talk of the Town Awards Announces New Educational Insight Research and Newsletter
• REFERENCE KEYWORDS/TERMS: Talk of the Town Awards, Farmington Hills, Michigan, Customer Care News, Online Publications and eZines, Internet, Awards and Honors, FARMINGTON HILLS, Mich..
IMPORTANT NOTICE: some content which is considered "old" or "archival" may reference an event which has already occurred; some content possibly considered "advertorial" may also reference a promotion or time-limited/sensitive offering, and in all of these instances certain material may no longer be valid. For notably stale content, you should directly contact the company/person mentioned in the text (Celebration Media U.S.); this site cannot assist you with information about products/services mentioned in the news article, nor handle any complaints or other issues related to any person/company mentioned or promoted in the above text. Information believed accurate but not guaranteed as of original date of story [Mon, 28 Mar 2011 19:03:07 GMT].
USE THIS CONTENT FOR FREE: To use this content in your newspaper, broadcast outlet, news portal, blog/ezine or similar, free of cost, CLICK HERE to learn how.
Dateline: Farmington Hills, Michigan (FARMINGTON HILLS, Mich.) | Mon, 28 Mar 2011
freeNewsArticles Story Summary: “The most effective employees possess both traditional intelligence and people skills, a combination called emotional intelligence, according to an article in the new and highly anticipated Talk of the Awards Newsletter, which will be available to Customer Care News Magazine subscribers, and Talk of the Town Award winners.”
A R T I C L E:
The most effective employees possess both traditional intelligence and people skills, a combination called emotional intelligence, according to an article in the new and highly anticipated Talk of the Awards Newsletter, which will be available to Customer Care News Magazine subscribers, and Talk of the Town Award winners.
The lead story of the newsletter is "Building Customer Loyalty through Higher Emotional Intelligence," which is defined as the ability to build and maintain positive relationships through managing emotions, empathetically connecting with people, trusting "gut" feelings, being aware of and attending to nonverbal communication, and its critical role in customer service.
The article explores the science of emotional intelligence as it relates to the restaurant industry and how people skills play a large role in customer loyalty, client retention and market share. The featured article is written by Dr. Keith Levick, Associate Publisher of Customer Care News, a subsidiary of Celebration Media U.S. and its sister company, Talk of the Town Awards.
The highly informative newsletter, designed to help businesses improve customer care and generate higher customer satisfaction ratings on outcome studies and customer loyalty, will also include articles on the latest trends and issues in customer care and views from leading industry experts.
For more information about Talk of the Awards Newsletter, please visit Customer Care News Magazine at www.customercarenews.com, Talk of the Town News at www.talkofthetownnews.com, e-mail us at customercare@talkofthetownnews.com or contact Talk of the Town News at 877-498-6405.
About Celebration Media U.S. and CMUS Talk of the Town Awards:
Celebration Media U.S. provides companies with valuable information on improving customer care, through its publishing division, which produces Customer Care News, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of Talk of the Town Awards and the CMUS Power Ratings(TM) award program, which are dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award.
###
Copyright © 2011 by Celebration Media U.S. and Send2Press® Newswire, a service of Neotrope® - all rights reserved. Information believed accurate but not guaranteed. Sourced on: freeNewsArticles.com.
• Web Image (72dpi): https://www.send2press.com/mediaboom/11-0323-talktown_72dpi.jpg
• Media Contact Information: https://www.send2press.com/mediadrome/2011-03-0328-004.txt
• Story Title: Talk of the Town Awards Announces New Educational Insight Research and Newsletter
• REFERENCE KEYWORDS/TERMS: Talk of the Town Awards, Farmington Hills, Michigan, Customer Care News, Online Publications and eZines, Internet, Awards and Honors, FARMINGTON HILLS, Mich..
IMPORTANT NOTICE: some content which is considered "old" or "archival" may reference an event which has already occurred; some content possibly considered "advertorial" may also reference a promotion or time-limited/sensitive offering, and in all of these instances certain material may no longer be valid. For notably stale content, you should directly contact the company/person mentioned in the text (Celebration Media U.S.); this site cannot assist you with information about products/services mentioned in the news article, nor handle any complaints or other issues related to any person/company mentioned or promoted in the above text. Information believed accurate but not guaranteed as of original date of story [Mon, 28 Mar 2011 19:03:07 GMT].
USE THIS CONTENT FOR FREE: To use this content in your newspaper, broadcast outlet, news portal, blog/ezine or similar, free of cost, CLICK HERE to learn how.