Author name: Dovenmuehle

Awards and Honors, Business

Dovenmuehle’s Amber Cowan named a Mortgage Stars honoree by Mortgage Women Magazine

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that Amber Cowan, first vice president of Default Operations, has been named a Mortgage Stars honoree by Mortgage Women Magazine. The program recognizes women making significant contributions to the mortgage industry through innovation, leadership and impact on colleagues and clients.

Business

Dovenmuehle names Ann Morey its head of product

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that Ann Morey has been named Head of Product. In this role, Morey will lead DMI’s product management function, which includes establishing strategic product vision, driving outcome-oriented roadmaps that address stakeholder expectations, increasing internal cross-functional alignment and building agile, high-performing teams.

Business, Product Launches

Dovenmuehle launches Diagnostic Process to streamline mortgage subservicing onboarding

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that it is improving onboarding with its new Diagnostic Process. This approach helps DMI subservicing clients identify and evaluate organizational complexity, resource constraints and team readiness earlier in servicing transfer workflows. Early preparation using the Diagnostic Process improves servicing transfer outcomes and increases onboarding efficiency.

Awards and Honors, Business

Dovenmuehle earns Fannie Mae STAR award for servicing excellence for the seventh time

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that Fannie Mae has again honored the company with their Servicer Total Achievement and Rewards™ (STAR™) Servicer Award for outstanding servicing performance during the 2025 program year. This is the seventh occasion Fannie Mae has recognized DMI for servicing excellence.

Business

Dovenmuehle’s 2025 SOC 1 and SOC 2 Type 2 reports underscore high data security standards and robust internal controls

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc., a leading mortgage subservicing company, today announced it has successfully completed its 2025 Service Organization Control (SOC) 1® Type 2 and SOC 2® Type 2 audits. The independent examinations, conducted by public accounting and business advisory firm Plante Moran, PLLC, confirm that Dovenmuehle’s internal controls, operational processes and information security practices meet stringent standards for financial reporting integrity and the safeguarding of client data.

Business

Dovenmuehle maintains FHA Tier 1 rating from HUD’s Tier Ranking System (TRS) II Scorecard throughout 2025

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that it maintained a Tier 1 Rating from the U.S. Department of Housing and Urban Development (HUD) throughout 2025. This quarterly rating was awarded for Dovenmuehle’s Federal Housing Administration (FHA) servicing performance under HUD’s Tier Ranking System II (TRS II).

Business

Moody’s Investors Service affirms Dovenmuehle’s overall rating as ‘above average’ residential mortgage loan servicer

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (Dovenmuehle), a leading residential mortgage subservicer, announced today that Moody’s Investors Service (“Moody’s”) has affirmed its servicer quality (SQ) assessment as a servicer of prime residential mortgage loans at SQ2-. Moody’s assessment highlights Dovenmuehle’s strong performance and disciplined execution across key areas of mortgage servicing.

Alliances and Partnerships, Business

Rivermark Community Credit Union Expands Subservicing Relationship with Dovenmuehle

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that Rivermark Community Credit Union has expanded its partnership with DMI. Under this expanded relationship, Dovenmuehle will provide subservicing for Rivermark’s growing portfolio of mortgage loans, supporting the credit union’s expanding membership base and ensuring an exceptional servicing experience for members.

Awards and Honors, Business

Dovenmuehle’s Amber Cowan honored as 2025 HousingWire Insider

LAKE ZURICH, Ill. — Dovenmuehle Mortgage, Inc. (DMI), a leading mortgage subservicing company, announced today that its Vice President of Default Operations, Amber Cowan, has been honored among the 2025 HousingWire Insiders. Now in its seventh year, the award celebrates behind-the-scenes leaders whose operational excellence, innovation, and quiet influence are vital to their company’s success.

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