Author name: International Document Services, Inc.

Business, Free News Articles, Software

IDS Announces Conversion to ZenDesk to Improve Mortgage Doc Prep Customer Service

SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has converted its customer service platform to ZenDesk. The move is designed to better serve IDS customers and help the firm maintain its commitment to responding to all customer inquiries and requests effectively and efficiently.

Awards and Honors, Business, Free News Articles

IDS Makes National Mortgage Professional’s Inaugural List of Top Mortgage Workplaces

SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has been named to National Mortgage Professional magazine’s inaugural list of Top Mortgage Employers in the Service Providers category. IDS was one of only 10 service providers to be recognized on this year’s list.

Business, Free News Articles, Software

IDS Caps Off a Successful 2018 with New Mortgage Doc Prep System Functionality, LOS Integrations, and Individual Honors

SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it completed 139 updates to its flagship mortgage document preparation platform idsDoc in 2018. These updates were made in response to regulatory, client and investor directives. They also included the addition of new digital mortgage functionality and loan origination system (LOS) integrations.

Business, Free News Articles

IDS Promotes Clint Salisbury to Sales and Marketing Team, Travis Carroll to Head of Implementation

SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has promoted two employees to provide additional support in mission-critical areas of the organization. Former Manager of Implementation Clint Salisbury has moved to the Sales and Marketing team, and Travis Carroll, who previously worked on IDS’s Integrations team, has moved into Salisbury’s role as head of the Implementation department.

Business, Free News Articles, Software

IDS Completes TRID 2.0 Updates to Mortgage Document Preparation Platform

SALT LAKE CITY, Utah — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has completed modifications to its flagship mortgage document preparation platform idsDoc related to TRID 2.0. Updates were also made to the LE/CD and Totals pages within idsDoc, as well as the 1003 and Construction Lending sections.

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