Tag: CX automation
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Groundbreaking Verde Group White Paper Exposes Why CX Investments Often Fail
TORONTO, Canada — The Verde Group, a leader in customer experience insights, is proud to announce the release of its latest white paper, “The Great CX Challenge: Linking Customer Experience Insights to Business Outcomes,” authored by Executive V.P., Dennis Armbruster. This comprehensive study addresses the critical disconnect between significant investments in customer experience (CX) solutions…
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After, Inc. Announces Its New Corporate Rebranding to Focus on Customer Experience Technology
NORWALK, Conn. — After, Inc. today announced the launch of its corporate rebranding effort, including a complete website redesign to reflect the company’s evolution to Customer Experience Technology. Since 2005, After Inc. has been providing best-in-class post-sale services to the world’s largest manufacturers and retailers.